HP Photosmart D7300 series Photo Printer 使用手册
Below you will find brief information for Photo Printer Photosmart D7300 series. This user manual guides you through setting up and using your new HP Photosmart D7300 series printer, including printing photos directly from memory cards, digital cameras, or iPods. Explore features like borderless printing, photo layouts, and image enhancements.
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HP Photosmart D7300 series Փ⫼ݠ User Guide www.hp.com/support www.hp.com/support/ Japan 021 672 280 Argentina (Buenos Aires) 54-11-4708-1600 Argentina 0-800-555-5000 Australia www.hp.com/support/ australia Luxembourg www.hp.com/support Österreich www.hp.com/support Malaysia www.hp.com/support Mauritius (262) 262 210 404 17212049 0800 222 47 www.hp.com/support/ korea België www.hp.com/support Belgique www.hp.com/support México Brasil (Sao Paulo) 55-11-4004-7751 081 005 010 Brasil 0-800-709-7751 Nederland Canada (Mississauga Area) (905) 206-4663 México (Ciudad de México) 55-5258-9922 01-800-472-68368 www.hp.com/support New Zealand www.hp.com/support Nigeria 1 3204 999 Norge www.hp.com/support Canada 1-800-474-6836 Central America & The Caribbean www.hp.com/support Chile 800-360-999 Panamá 1-800-711-2884 www.hp.com/support/ china Paraguay 009 800 54 1 0006 Perú 0-800-10111 Colombia (Bogotá) 571-606-9191 Philippines www.hp.com/support 24791773 Colombia 01-8000-51-4746-8368 Polska 22 5666 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1-800-711-2884 +971 4 224 9189 Türkiye +90 212 444 71 71 +971 4 224 9189 (044) 230-51-06 +971 4 224 9189 600 54 47 47 +971 4 224 9189 United Kingdom www.hp.com/support +971 4 224 9189 United States www.hp.com/support Uruguay 0004-054-177 Ireland www.hp.com/support 1-700-503-048 Venezuela (Caracas) 58-212-278-8666 Italia www.hp.com/support Venezuela 0-800-474-68368 Jamaica 1-800-711-2884 Viêt Nam www.hp.com/support HP Photosmart D7300 series 使用手册 简体中文 版权和商标 © 2006 Hewlett-Packard Development Company, L.P. 本文档所含信息如有更改，恕不另行通 知。未经事先书面许可，严禁复制、改 编或翻译本手册，除非版权法许可。 Hewlett-Packard 公司通告 本文档包含的信息如有更改，恕不另行 通知。 保留所有权利。除版权法允许之外，未 经惠普公司事先书面许可，不得对本手 册进行复制、改编或翻译。 HP 产品与服务的唯一担保已在这些产 品与服务随附的书面担保声明中阐明。 此处的任何信息将不会构成额外担保的 制定。HP 将不会对本文包含的技术或 编辑错误或者疏忽负责。 商标 HP、HP 徽标和 Photosmart 为 Hewlett-Packard Development Company, L.P.所有。 Secure Digital 徽标是 SD Association 的商标。 Microsoft 和 Windows 是 Microsoft Corporation 的注册商标。 CompactFlash、CF 和 CF 徽标是 CompactFlash Association (CFA) 的商 标。 Memory Stick、Memory Stick Duo、 Memory Stick PRO 和 Memory Stick PRO Duo 是 Sony Corporation 的商标 或注册商标。 MultiMediaCard 是德国 Infineon Technologies AG 的商标并许可 MMCA （MultiMediaCard Association）使用。 Microdrive 是 Hitachi Global Storage Technologies 的商标。 xD-Picture Card 是 Fuji Photo Film Co., Ltd.、Toshiba Corporation 和 Olympus Optical Co., Ltd.的商标。 Mac、Mac 徽标和 Macintosh 是 Apple Computer, Inc. 的注册商标。 iPod 是 Apple Computer, Inc.的商标。 Bluetooth 是其所有者所拥有的商标，惠 普公司在获得其许可下使用。 PictBridge 和 PictBridge 徽标是 Camera & Imaging Products Association (CIPA) 的商标。 其他品牌及其产品均为其各自拥有者的 商标或注册商标。 标准型号 为了便于识别，为产品分配了“标准型 号”。本产品的标准型号为 VCVRA-0603。请不要将此标准型号与 产品的销售名称（HP Photosmart D7300 series 等）或产品编号 （Q7057A 等）相混淆。 有关规范声明的完整列表，请参阅屏幕 帮助。 能耗 - Energy Star ® Hewlett-Packard 公司致力于提供高质量 的环保产品。有关 HP 环保产品服务计 划的信息，请参阅屏幕帮助。 目录 1 2 3 4 5 欢迎............................................................................................................5 特殊功能.....................................................................................................5 访问 HP Photosmart 打印机的屏幕帮助.....................................................6 打印机部件.................................................................................................6 可选附件.....................................................................................................9 打印机菜单...............................................................................................10 打印....................................................................................................10 保存....................................................................................................10 共享....................................................................................................11 设置....................................................................................................11 准备打印...................................................................................................13 装入纸张...................................................................................................13 选择正确的纸张..................................................................................13 放入纸张.............................................................................................13 插入墨盒...................................................................................................15 购买替换墨盒.....................................................................................15 墨盒提示.............................................................................................16 插入或更换墨盒..................................................................................16 插入存储卡...............................................................................................18 支持的文件格式 .................................................................................18 插入存储卡.........................................................................................19 存储卡类型.........................................................................................19 取出存储卡.........................................................................................20 在不使用计算机的情况下打印照片...........................................................21 打印照片...................................................................................................21 从存储卡打印照片..............................................................................21 从数码相机打印照片...........................................................................23 从 iPod 打印照片................................................................................24 照片布局...................................................................................................24 提高照片质量............................................................................................26 使用创意...................................................................................................27 连接..........................................................................................................29 连接到其他设备........................................................................................29 将照片保存到计算机.................................................................................31 通过 HP Photosmart 共享连接.................................................................31 从计算机打印............................................................................................33 使用打印机软件中的创意选项...................................................................33 HP Photosmart Premier.....................................................................33 HP Photosmart Essential...................................................................34 HP Photosmart 共享..........................................................................34 设置打印首选项........................................................................................34 HP Photosmart D7300 series 使用手册 3 打开电子版帮助..................................................................................35 HP Real Life 技术功能..............................................................................35 6 保养与维护...............................................................................................37 清洁和维护打印机.....................................................................................37 清洁打印机外部..................................................................................37 校准打印机.........................................................................................37 打印样本页.........................................................................................37 自动清洁打印头..................................................................................38 手动清洁墨盒触点..............................................................................38 打印自检报告.....................................................................................39 更新软件...................................................................................................40 打印机与墨盒的存放与运输......................................................................41 存放和运输打印机..............................................................................41 存放和运输墨盒..................................................................................41 维护照片纸质量........................................................................................41 7 疑难排解...................................................................................................43 打印机硬件问题........................................................................................43 打印问题...................................................................................................44 错误信息...................................................................................................47 纸张错误.............................................................................................48 墨盒错误.............................................................................................49 存储卡错误.........................................................................................52 计算机和连接打印错误.......................................................................55 8 HP 支持....................................................................................................57 支持程序...................................................................................................57 HP 电话支持.............................................................................................57 电话支持期.........................................................................................57 致电....................................................................................................57 电话支持期过后..................................................................................57 额外保修选项............................................................................................58 A 技术规格...................................................................................................59 系统要求...................................................................................................59 打印机技术规格........................................................................................59 B HP 保修条款.............................................................................................63 索引........................................................................................................65 4 HP Photosmart D7300 series 1 欢迎 感谢您购买 HP Photosmart D7300 series 打印机！使用该新款照片打印机，您 可以打印精美的照片、将照片保存到计算机并创建有趣简捷的项目（使用或不使 用计算机均可）。 本手册主要介绍如何在不连接计算机的情况下进行打印。要了解如何从计算机进 行打印，请安装打印机软件并查看电子版帮助。有关将计算机与打印机配合使用 的概述，请参阅从计算机打印。有关安装软件的信息，请参阅“快速入门”手 册。 家庭用户可以了解如何进行以下操作： ● 从打印机或计算机打印无边界照片 ● 选择照片布局 ● 将彩色照片转换为黑白照片或应用彩色效果（例如，棕褐色或古董色） 本打印机随附下列文档： ● 快速入门手册：“快速入门手册”介绍了如何安装打印机和打印机软件并打 印首张照片。 ● 使用手册：“使用手册”是您正在阅读的这本手册。该手册说明了此款打印 机的基本功能，以及如何在不连接计算机的情况下使用打印机，并包含硬件 疑难排解信息。 ● 屏幕帮助：HP Photosmart 打印机屏幕帮助说明如何与计算机一起使用打印 机，并包含软件疑难排解信息。 特殊功能 新的功能和介质让您比以前更轻松地制作高质量的照片： ● 使用新的 HP 高级照片纸（在有些国家/地区也称为 HP 照片纸）时，打印机 中的专用传感器会检测纸张背面的标记，然后自动选择最佳的打印设置。有 关新纸张的详细信息，请参阅选择正确的纸张。 ● HP Real Life 技术使您轻而易举地获得更佳的照片。用于增强阴影中细节的 自动消除红眼和适应性照明功能，只是它所包含的众多技术中的一部分。您 可以从控制面板和打印机软件浏览许多编辑和增强选项。要从控制面板访问 这些功能，请参阅提高照片质量。要了解如何在软件中查找这些功能，请参 阅 HP Real Life 技术功能。 HP Photosmart D7300 series 使用手册 5 第1章 访问 HP Photosmart 打印机的屏幕帮助 在计算机上安装了 HP Photosmart 打印机软件后，就可以查看 HP Photosmart 打印机屏幕帮助： ● Windows PC：在“开始”菜单中，选择“程序”（在 Windows XP 中， 选择“所有程序”）> “HP” > “HP Photosmart D7300 series” > “Photosmart 帮助”。 ● Macintosh：在 Finder 中选择“帮助” > “Mac 帮助”，然后选择“帮助 中心” > “HP Photosmart Premier 帮助” > “HP Photosmart 打印机帮 助”。 打印机部件 打印机前部 1 开/关机：按此按钮可打开打印机。 2 顶盖：提起该顶盖可检修墨盒和清除卡纸。要提起顶盖，请握住 HP 徽标下面的顶 盖然后向上拉。 3 触摸屏显示器：此屏幕可用于查看和打印照片、菜单和信息。 4 出纸盒：此纸盒用于接住打印件。抬起此纸盒即可使用照片纸盒。 5 主纸盒：将此纸盒拉出以放入纸张、投影胶片、信封或其他介质，打印面应朝下。 6 照片纸盒：抬起出纸盒，即可在照片纸盒中装入不超过 10 x 15 厘米（4 x 6 英寸） 的小型纸张，打印面应朝下。纸张可以带裁边或不带裁边。 7 存储卡插槽：在这里插入存储卡。有关支持的存储卡列表，请参阅插入存储卡。 8 相机端口：连接 PictBridge ™ 数码相机、可选的 HP Bluetooth® 无线打印机适配器 或 iPod。 6 HP Photosmart D7300 series 打印机后部 1 电源线接口：使用此端口连接打印机附带的电源线。 2 USB 端口：使用此端口将打印机连接到计算机。 3 后检修门：取下此门可清除卡纸，或安装可选的 HP 自动双面打印附件。请参阅可 选附件。 主纸盒和出纸盒 1 2 3 4 5 6 纸张宽度导轨：调整此导轨使其紧靠主纸盒中纸张的边缘。 出纸盒：此纸盒用于接住打印件。抬起此纸盒即可使用照片纸盒。 出纸盒延长板：将其向外拉出展开出纸盒以接住打印件。 主纸盒：将此纸盒拉出以放入普通纸、投影胶片、信封或其他介质，打印面应朝下。 主纸盒手柄：将其向外拉出以展开主纸盒。 纸张长度导板：调整此导板，使其紧靠主纸盒中纸张的末端。 HP Photosmart D7300 series 使用手册 7 第1章 照片纸盒 1 纸张宽度导轨：调整此导轨使其紧靠照片纸盒中纸张的边缘。 2 纸张长度导板：调整此导板使其紧靠照片纸盒中纸张的末端。 控制面板 1 2 3 4 5 6 开/关机：打开打印机电源或将其置于省电模式。 打印预览：预览选定的照片。 打印：从插入的存储卡，或从连接到前部相机端口的相机打印选定的照片。 取消：取消选择照片、退出菜单或停止请求的操作。 旋转：旋转照片或裁剪框。 缩放 (+)(-)：放大或缩小照片或裁剪框。在正常放大的情况下查看照片时，您也可以 按下“缩放”(-) 一次查看四张照片。 7 自动更正：自动增强所有打印的照片并应用亮度、对比度及焦距调节功能和红眼消 除功能。 8 HP Photosmart D7300 series 指示灯 1 “开/关机”指示灯：如果打印机打开，该指示灯持续显示为蓝色，否则该指示灯熄 灭。 2 “打印”指示灯：打印机电源打开和准备好打印时持续显示为蓝色，打印机在打印或 自身维护时呈蓝色闪烁。 3 警示灯：出现错误时闪烁。请查看触摸屏显示器以获取错误的相关说明或信息。有 关详细信息，请参阅“警示灯”亮起。 4 “自动更正”指示灯：自动更正功能打开时持续显示为蓝色。 5 存储卡指示灯：插入存储卡后，该指示灯持续显示为蓝色；打印机访问存储卡时， 该指示灯闪烁；如果未插入存储卡或插入多个存储卡，则该指示灯熄灭。出现需要 用户进行相应操作的问题时亮起。请查看打印机屏幕以获取相关说明。 可选附件 有几种可选附件可增加打印机的便携性，以便您随时随地进行打印。这些附件的 外观可能与手册中的图示有所不同。 要购买耗材，请访问： ● www.hpshopping.com（美国） ● www.hp.com/go/supplies（欧洲） ● www.hp.com/jp/supply_inkjet（日本） ● www.hp.com/paper（亚太地区） HP Photosmart D7300 series 使用手册 9 第1章 附件名称 说明 此附件可自动翻转每一页以进行双面 打印。因此，可以节省成本（双面打 印可减少纸张消耗）和时间（无需取 出纸张并重新放回在背面打印），另 外它还使大文档更易于管理。 并非在所有国家/地区都提供该附件。 HP 自动双面打印附件 HP Bluetooth ® 无线打印机适配器插入 打印机前部的相机端口。通过适配 器，您可以使用 Bluetooth 无线技术， 从许多启用 Bluetooth 的设备打印，包 括数码相机、可拍照手机和 PDA。 有关使用这些附件进行打印的详细信 息，请访问 www.hp.com/go/ bluetooth。 HP Bluetooth ® 无线打印机适配器 1 将 Bluetooth 适配器插入前部相机 端口 打印机菜单 触摸位于左上角的首页图标以进入首页屏幕。您可以从首页屏幕访问所有功能以 及设置菜单。 打印 “向导”：按照向导说明来完成打印过程。 “4×6”：用于打印 4×6 英寸（10 × 15 厘米）的照片。 “放大”：使用放大功能打印不同尺寸的照片。 “所有”：选择此项可以打印插入打印机的存储卡上的所有照片。 “其他项目”：使用其他项目可以打印全景照片、HP CD/DVD 盘面、皮夹打印 件和护照照片。 – “全景打印件”：选择此项可以“打开”或“关闭”（默认）全景打印。选 择“打开”可以使用 3:1 的宽高比打印所有选定的照片；在打印前放入 10 x 30 厘米（4 x 12 英寸）的纸张。 – “HP CD/DVD 盘面”：选择此项可以为 CD/DVD 打印标签。 – “皮夹打印件”：使用此项可以打印皮夹大小的照片。 – “护照照片”：选择此项可以打印护照照片。 保存 触摸“保存”按钮将选定图像保存到已经连接的 PC。 10 HP Photosmart D7300 series 共享 使用“共享”按钮通过 HP Photosmart 共享选择并共享照片。 设置 ● 工具：使用下列工具可以显示墨水标尺、调整打印质量、打印样本页、打印 测试页以及清洁和校准墨盒。 – 显示墨水标尺：用于在首页屏幕启用供墨标尺。 – “打印质量”：选择“最佳”（默认）或“正常”的打印质量。 – “打印样本页”：选择此项可以打印样本页，它有助于检查打印机的打 印质量。此功能并非在所有打印机型号上都可以使用。 – “打印测试页”：选择此项可以打印含有打印机相关信息的测试页，这 有助于问题的疑难排解。 – “清洁打印头”：当打印件上出现白色线条或条纹时，选择此项可以清 洁打印头。完成清洁后，打印机将打印自检报告。如果报告显示打印质 量问题，可以选择重新清洁打印头。 – “校准打印机”：当打印件上出现白色线条或条纹时，选择此项可以校 准打印机。 ● Bluetooth – “设备地址”：有些具有 Bluetooth 无线技术的设备，需要您输入它们要 寻找的设备地址。此菜单选项会显示设备地址。 – “设备名称”：您可以选择一个打印机名称，以便在其他具有 Bluetooth 无线技术的设备寻找打印机时显示。 – “密钥”：当打印机的 Bluetooth “安全等级”设置为“高”时，您必须 输入密钥才可让其他 Bluetooth 设备使用该打印机。默认密钥为 0000。 – “可见性”：选择“全部可见”（默认）或“不可见”。将“可见 性”设置为“不可见”时，只有那些知道打印机地址的设备才可以在该 打印机上打印。 – “安全等级”：选择“低”（默认）或“高”。如果设置为“低”，则 具备 Bluetooth 无线技术的其他设备用户无需输入打印机密钥。设置 为“高”则需要具备 Bluetooth 无线技术的其他设备用户输入打印机密 钥。 – “重置 Bluetooth 选项”：选择此项可以将 Bluetooth 菜单中的所有项 目重置为默认值。 ● “帮助菜单”：使用帮助菜单获取使用打印机的相关说明。 – “墨盒”：选择此项可以查看如何安装墨盒的动画。 – “为主纸盒放入纸张”：选择此项可以阅读有关为主纸盒放入纸张的说 明。 – “为照片纸盒放入纸张”：选择此项可以阅读有关为照片纸盒放入纸张 的说明。 HP Photosmart D7300 series 使用手册 11 第1章 – “卡纸”：选择此项可以查看如何清除卡纸的动画。 – “相机连接”：选择此选项可以阅读有关如何将 PictBridge 相机连接到 打印机的说明。 ● “首选项” – 打印纸张尺寸：触摸“打印之前询问”可以在每次打印时选择纸张类型 和尺寸（默认）。 – “纸张类型”：触摸“自动”（默认），打印机将会在打印时自动检测 纸张类型和尺寸。 – “日期戳”：使用此项可以在打印出来的照片上添加日期和/或时间。 – 颜色空间：选择一个颜色空间。自动选择的默认设置指定打印机使用 Adobe RGB 颜色空间（如果有）。如果没有 Adobe RGB，则打印机默 认为 sRGB。 – PictBridge 纸盒选择：用于选择通过 PictBridge 连接打印时的默认纸盒。 – 音频效果：用于在触摸或按下某个按钮时发出声音信号。 – “视频增强”：选择“打开”（默认）或“关闭”。选择“打开”时， 从视频剪辑打印的照片的质量将会获得改进。 – “恢复厂商默认设置”：除选择语言和选择国家/地区（在“首选项”菜 单中的“语言”项下）以及 Bluetooth 设置（在打印机主菜单中的 “Bluetooth” 项下）外，恢复所有菜单项的厂商默认设置。此设置不影 响 HP Instant Share 或网络默认设值。 12 HP Photosmart D7300 series 2 准备打印 本节主要包含以下主题： ● 装入纸张 ● 插入墨盒 ● 插入存储卡 装入纸张 了解如何为打印作业选择正确的纸张，以及如何将其放入进纸盒以备打印。 选择正确的纸张 使用 HP 高级照片纸。它专门用于打印机上的墨水，可以生成优美的照片。而其 他照片纸的打印效果会不尽人意。 要获得可用的 HP 设计的照片纸列表，或是要购买耗材，请访问： ● www.hpshopping.com（美国） ● www.hp.com/eur/hpoptions（欧洲） ● www.hp.com/jp/supply_inkjet（日本） ● www.hp.com/paper（亚太地区） 打印机的默认设置为在 HP 高级照片纸上打印最佳质量的照片。如果用其他类型 的纸张打印，请确保在打印机菜单中更改纸张类型。请参阅打印机菜单。 放入纸张 放入纸张提示： ● 打印面朝下放入纸张。 ● 您可以在各种尺寸的纸张上（从 8 x 13 厘米（3 x 5 英寸）到 22 x 61 厘米 （8.5 x 24 英寸））打印照片和文档。10 x 15 厘米（4 x 6 英寸）的照片纸 可以带或不带裁边。 ● 在放入纸张前，请拉出主纸盒并向外滑动纸张宽度导轨和长度导板为纸张留 出空间。放入纸张后，调节导轨和导板使其紧靠纸张的边缘，同时使纸张保 持平整。放入纸张后，将主纸盒完全推回到位。 ● 在同一个纸盒中，一次只能装入同一类型和尺寸的纸张。 ● 放入纸张后，展开出纸盒延长板以接住打印的纸张。 参考下表中的说明将常用尺寸的纸张放入打印机。 纸张类型 如何放入纸张 任何支持的照片或 普通纸介质 1. 展开主纸盒。 为主纸盒放入纸张 2. 将纸张宽度导轨和长度导 板滑至其最外侧。 3. 打印面朝下放入纸张。检 查纸叠高度不要超过纸张 长度导板的顶部。 HP Photosmart D7300 series 使用手册 要放入纸张的纸盒 13 第2章 （续） 纸张类型 如何放入纸张 要放入纸张的纸盒 4. 向内调整纸张宽度导轨和 长度导板直到其停在纸张 的边缘。 5. 将主纸盒完全推入到位。 放入纸张并向内调整导板 1 2 纸张宽度导轨 纸张长度导板 推入主纸盒 1 将主纸盒完全推入到位 不超过 10 x 15 厘 1. 抬起出纸盒并展开主纸 为照片纸盒放入纸张 盒。 米（4 x 6 英寸）带 或不带裁边的照片 2. 向外调节纸张宽度导轨和 长度导板为纸张留出空 纸、Hagaki 卡、 间。 A6 卡、L 尺寸的卡 3. 将纸张打印面朝下放入照 片 片纸盒中，最多 20 张。 如果使用带裁边的纸张， 请在放入纸张时让裁边朝 外。 4. 向内调整纸张宽度导轨和 长度导板直到其停在纸张 的边缘。 14 HP Photosmart D7300 series （续） 纸张类型 如何放入纸张 要放入纸张的纸盒 5. 推入照片纸盒。 6. 合上出纸盒。 抬起出纸盒并向外调整导板 1 2 3 出纸盒 纸张宽度导轨 纸张长度导板 放入纸张并向内调整导板 1 2 纸张宽度导轨 纸张长度导板 插入墨盒 首次安装和使用 HP Photosmart 打印机时，请确保安装打印机随附的墨盒。这 些墨盒中的墨水经特别配方研制，可与打印头组件中的墨水混合。 购买替换墨盒 购买替换墨盒时，请参考本手册封底列出的墨盒编号。墨盒编号会因国家/地区 而异。 HP Photosmart D7300 series 使用手册 15 第2章 注意 如果您已经使用过几次该打印机，并且已安装了 HP Photosmart 打 印机软件，您也可以在打印机软件中找到墨盒编号。Windows 用户：右 键单击 Windows 任务栏中的“HP Digital Imaging Monitor”图标，然后 选择“启动/显示 HP 解决方案中心”。选择“设置”、“打印设置”， 然后选择“打印机工具箱”。单击“估计墨水量”选项卡，然后单击“墨 盒详细信息”。要订购墨盒，请单击“在线订购”。Mac 用户：在 Dock 中点按 “HP Photosmart Premier”。从“设置”弹出式菜单中选择“维 护打印机”。点按“启动实用程序”，然后从弹出式菜单中选择“耗材状 态”。 墨盒提示 HP Vivera 墨水可以保证栩栩如生的照片质量以及出色的防褪色效果，让色彩更 加持久！HP Vivera 墨水经特别配方研制，而且使用科学方法对质量、纯度和防 褪色功能进行了测试。 为获得最佳打印质量，HP 建议在盒子上标记的安装期限之前安装所有零售墨 盒。 为获得最佳打印效果，HP 建议只使用原装 HP 墨盒。原装 HP 墨盒是专门针对 HP 打印机进行设计和测试的，可帮助您随时轻松获得卓越的打印效果。 注意 HP 无法担保非 HP 墨水的质量和可靠性。由于使用非 HP 墨水导 致的打印机故障或损坏不在保修范围内。 墨盒 1 请勿将物件插入这些孔中 小心 防止墨水流失或溢出：运输打印机过程中让墨盒停留在安装位置， 并避免将使用过的墨盒放在打印机外太长时间。 插入或更换墨盒 1. 确保电源已打开，然后抬起顶盖。确保已从打印机内部取出所有包装材料。 16 HP Photosmart D7300 series 2. 按压墨盒插槽下方的灰色突块，释放打印机内部的灰色卡销，然后提起卡 销。 墨盒区采用了颜色编码以便参照。抬起相应颜色下方的卡销以插入或更换墨 盒。墨盒的颜色从左到右分别为黑色、黄色、浅青色、青色、浅品红色及品 红色。 1 黑色墨盒的墨盒卡销 2 彩色墨盒区 3. 如果要更换墨盒，请将旧墨盒向外拉出其插槽。 回收旧墨盒。在许多国家/地区都可以利用 HP 喷墨耗材回收计划，让您可以 免费回收用过的墨盒。有关详细信息，请访问 www.hp.com/hpinfo/ globalcitizenship/environment/recycle/inkjet.html。 4. 从包装盒中取出新墨盒，然后握住其手柄，将墨盒滑入空插槽中。 确保插入墨盒的插槽上的图标形状和颜色与新墨盒上的一致。插入墨盒时， 铜色触点应该朝向打印机。 注意 首次安装和使用打印机时，请确保安装打印机随附的墨盒。这 些墨盒中的墨水经特别配方研制，可与打印头组件中的墨水混合。 HP Photosmart D7300 series 使用手册 17 第2章 5. 向下按压灰色卡销直到它卡入到位。 6. 对每个需要更换的墨盒重复步骤 2 至 5。 您必须安装所有六个墨盒。如果缺少一个墨盒，打印机将无法工作。 7. 合上顶盖。 当检测到墨水量过低时，触摸屏会显示六个墨滴图标，指示出每个墨盒的大 概墨水量。 注意 如果您使用非 HP 墨水，该墨盒的图标位置将会显示为一个问 号而不是墨滴。打印机无法检测到装有非 HP 墨水的墨盒中的剩余墨 水量。 插入存储卡 使用数码相机拍完照片后，可以从相机中取出存储卡并将其插入打印机中， 以 查看并打印照片。打印机可读取下列类型的存储卡：CompactFlash™ 、Memory Sticks、Microdrive™ 、MultiMediaCard™ 、Secure Digital™ ， 以及 xD-Picture Card™ 。 小心 使用任何其他类型的存储卡可能会损坏存储卡和打印机。 要想了解将照片从数码相机传输到打印机的其他方法，请参见连接到其他设备。 支持的文件格式 打印机可直接从存储卡中识别和打印以下格式的文件：JPEG、未压缩 TIFF、 Motion JPEG AVI、Motion-JPEG Quicktime 和 MPEG-1。如果数码相机将照片 和视频剪辑保存为其他文件格式，请将这些文件保存到计算机并使用软件程序进 行打印。有关详细信息，请参阅电子版帮助。 18 HP Photosmart D7300 series 插入存储卡 存储卡插槽 1 2 3 4 xD-Picture Card CompactFlash I 型和 II 型、Microdrive Memory Stick Secure Digital、MultiMediaCard（MMC） 存储卡类型 在下表中找到您的存储卡，并按照说明将其插入打印机中。 准则： ● 一次只插入一张存储卡。 ● 将存储卡轻轻推入打印机，直到推不动为止。存储卡插槽只允许卡的一部分 插入打印机；请勿试图用力将存储卡全部插入打印机。 ● 正确插入存储卡后，存储卡指示灯闪烁，然后保持绿色点亮。 小心 1 以其他任何方式插入存储卡都可能会损坏存储卡和打印机。 小心 2 当存储卡指示灯呈绿色闪烁时请勿抽出存储卡。有关详细信息， 请参阅取出存储卡。 存储卡 如何插入存储卡 CompactFlash ● ● 正面标签朝上，如果标签上有箭头，箭头应指向打印机 将具有金属针孔的一端先插入打印机 HP Photosmart D7300 series 使用手册 19 第2章 （续） 存储卡 如何插入存储卡 Memory Stick ● ● ● 斜角位于左侧 金属触点朝下 如果使用 Memory Stick Duo 或 Memory Stick PRO Duo 存 储卡，请在将卡插入打印机前先连接存储卡随附的适配器 Microdrive ● ● 正面标签朝上，如果标签上有箭头，箭头应指向打印机 将具有金属针孔的一端先插入打印机 MultiMediaCard ● ● 斜角位于右侧 金属触点朝下 Secure Digital ● ● 斜角位于右侧 金属触点朝下 xD-Picture Card ● ● 将存储卡呈弧形的一边向外 金属触点朝下 取出存储卡 等存储卡指示灯停止闪烁后，轻轻将存储卡从打印机中抽出。 小心 请勿在存储卡指示灯闪烁时抽出存储卡。指示灯闪烁表示打印机正 在读取存储卡。取出正被读取的存储卡可能会损坏打印机和存储卡，或破 坏存储卡上的信息。 20 HP Photosmart D7300 series 3 在不使用计算机的情况下打印照片 通过 HP Photosmart D7300 series 打印机，您可以不用打开计算机就进行照片 的选取、增强和打印。使用“快速入门”中的说明安装好打印机后，您就可以在 打印机中插入存储卡并使用打印机控制面板上的按钮打印照片。 您还可以直接从数码相机打印照片。有关详细信息，请参阅从数码相机打印照 片。 打印照片 您可以无需计算机而通过下列各种方式打印照片： ● 将存有照片的存储卡插入打印机中的一个存储卡插槽中 ● 将 PictBridge 数码相机连接到打印机前部的相机端口 ● 安装可选的 HP Bluetooth® 无线打印机适配器，并利用 Bluetooth 无线技术 从数码相机打印 从存储卡打印照片 您可以从插入打印机的存储卡打印照片，也可以使用打印机的控制面板查看、选 择、增强并打印照片。您还可以从存储卡直接打印相机选定的照片 — 使用数码 相机将照片标记为打印。 从存储卡打印方便快捷，而且不会消耗相机电池电量。 如果想要… 请执行下列步骤： 打印一张或多张照片 开始之前，确保存储卡已插 入打印机中，要使用的纸盒 已装入正确的纸张。 检查照片纸盒指示灯以确认 是否选择了正确的纸盒 — 主 纸盒指示灯应该熄灭而照片 纸盒指示灯则应该亮起。 1. 2. 3. 4. 5. 打印存储卡上的所有照片 开始之前，确保存储卡已插 入打印机中，要使用的纸盒 已放入正确的纸张。 1. 2. 3. 4. 触摸打印。 触摸 4×6 或放大以选择需要的照片尺寸。 触摸需要的纸张尺寸。 使用左右方向键滚动浏览现有的照片。 触摸需要的照片以选择一幅或多幅图像。 注意 按缩放 - 以在触摸屏显示器上 同时查看 4 幅图像。 6. 按打印以打印选定的照片。 触摸打印。 触摸全部。 触摸需要的纸张尺寸。 触摸需要的照片尺寸。 从存储卡打印相机选定的照 1. 使用数码相机选择要打印的照片。有关详细 片 信息，请参阅相机随附的文档。 使用数码相机选择要打印的 2. 如果用相机选择默认作为照片布局，触摸布 局以选择照片布局。 照片时，相机会创建一个数 字打印指令格式（DPOF）文 HP Photosmart D7300 series 使用手册 21 第3章 （续） 如果想要… 请执行下列步骤： 件，标识选定的照片。打印 机可以直接从存储卡读取 DPOF 1.0 和 1.1 文件。 如果用相机选择默认之外的其他照片布局， 则会使用相机选定的布局打印照片，而不管 打印机的设置如何。 3. 放入需要的纸张。 4. 从数码相机中取出存储卡，然后将其插入打 印机。 5. 当打印机屏幕上显示信息询问是否要打印相 。 机选定的照片时，请触摸 将开始打印用相机选择的照片。 如果打印机无法找到或读取存储卡上相机选定 的所有照片，它将打印那些可以读取的照片。 完成打印后，打印机将删除 DPOF 文件并取消 照片标记。 使用“向导”进行打印 打印向导提供了有关对照片 进行选择、尺寸调整、编辑 和打印的详细说明。 1. 触摸打印。 2. 触摸向导。 3. 按照提示打印需要的照片。 从视频剪辑打印照片 您可以在触摸屏显示器上查 看视频剪辑，并选择打印单 独的帧。 当首次插入存有视频剪辑的 存储卡时，打印机将在屏幕 上用视频剪辑的第一帧来表 示该剪辑。 打印机可识别以下列格式录 制的视频剪辑： ● Motion-JPEG AVI ● Motion-JPEG QuickTime ● MPEG-1 1. 触摸打印。 2. 触摸 4×6 或放大以选择需要的照片尺寸。 3. 使用左右箭头滚动并选择现有的视频。 打印机将忽略其他格式的视 频剪辑。 开始之前，确保存储卡已插 入打印机中，要使用的纸盒 已放入正确的纸张。 注意 视频会在图像中央显示一个摄 相机图标。 4. 触摸播放图标以播放该视频。 通过触摸前进和后退箭头，您可以快进或倒 退视频。 5. 要选择帧进行打印，请触摸暂停图标以暂停 视频。必须暂停视频以选择要打印的帧。 注意 触摸前进或后退图标可以逐帧 前进或倒退视频。 6. 触摸需要的帧选定它以备打印。 7. 触摸打印以打印选定的帧。 打印照片索引页 1. 触摸打印。 照片索引页显示存储卡上多 2. 触摸全部。 达 2000 张照片的缩略视图和 3. 选择尺寸为 8.5×11 的纸张。 4. 触摸索引页图标。 22 HP Photosmart D7300 series （续） 如果想要… 请执行下列步骤： 索引编号。使用普通纸代替 照片纸可以降低成本。 照片索引可能有几页长。 开始之前，确保存储卡已插 入打印机中，要使用的纸盒 已放入正确的纸张。 停止打印 要停止正在进行的打印作业，请按取消。 从数码相机打印照片 您可以使用 USB 电缆将 PictBridge 数码相机直接连接到打印机的相机端口来打 印照片。如果数码相机具备 Bluetooth 无线技术，则可以将可选的 HP Bluetooth ® 无线打印机适配器插入打印机，然后以无线方式将照片发送到打印 机。 从数码相机打印时，打印机将使用已在相机上选择的设置。有关详细信息，请参 阅相机随附的文档。 要从下列设备打印照片… 请执行下列步骤 具有 Bluetooth 无线技术的 1. 使用触摸屏显示器上的 Bluetooth 菜单为打 数码相机 印机设置 Bluetooth 选项。有关详细信息， 请参阅 Bluetooth。 如果您的数码相机具有 2. 在打印机中放入纸张。 Bluetooth 无线技术，则可以 3. 将 HP Bluetooth® 无线打印机适配器插入打 购买可选的 HP Bluetooth ® 印机前部的相机端口。 无线打印机适配器，并使用 当适配器准备好接收数据时，适配器上的指 Bluetooth 无线连接从相机打 示灯会闪烁。 印。 4. 按照数码相机随附文档中的说明将照片发送 注意 您还可从其他具 到打印机。 有 Bluetooth 无线技术 的设备（如 PDA 和可 拍照手机）进行打 印。有关详细信息， 请参阅连接到其他设备 和 Bluetooth 适配器随 附的文档。 具有 PictBridge 技术的数码 1. 打开 PictBridge 数码相机并选择要打印的照 相机 片。 2. 放入纸张。 3. 确保相机处于 PictBridge 模式，然后用相机 随附的 USB 电缆将它连接到打印机前部的 相机端口。 HP Photosmart D7300 series 使用手册 23 第3章 （续） 要从下列设备打印照片… 请执行下列步骤 打印机识别出 PictBridge 相机后，就会自动 打印选定的照片。 从 iPod 打印照片 如果您有可以存储照片的 iPod，则可以将 iPod 连接到打印机并打印照片。 开始前的准备 检查拷贝到 iPod 的图像是否为 JPEG 格式。 注意 iPod 在您所在的国家/地区可能不可用。 将照片导入 iPod 1. 使用 iPod 的专用 Belkin 媒体阅读器，将照片从存储卡拷贝到 iPod。 2. 在 iPod 菜单上选择“照片导入”，以确定 iPod 上是否有照片。照片将显示 为“卷”。 从 iPod 打印照片 1. 用 iPod 随附的 USB 电缆将 iPod 连接到打印机前部的相机端口。在读取照 片时，打印机屏幕将会显示“正在读取设备”几分钟。然后打印机屏幕上将 显示照片。 2. 选择要打印的照片然后按打印。有关选择和打印照片的详细信息，请参阅打 印照片。 照片布局 触摸打印机菜单中的放大，然后触摸需要的纸张尺寸为要打印的照片选择布局。 布局 纸张尺寸（照片尺寸） 每页 1 张，无边界 4 x 6 英寸（4 x 6 英寸） 10 x 15 厘米（10 x 15 厘米） 5 x 7 英寸（5 x 7 英寸） 8.5 x 11 英寸（8.5 x 11 英寸） 每页 1 张 24 3.5 x 5 英寸（3.25 x 4.75 英寸） 4 x 6 英寸（3.75 x 5.75 英寸） 10 x 15 厘米（9.53 x 14.6 厘米） 5 x 7 英寸（4.75 x 6.75 英寸） 8 x 10 英寸（7.75 x 9.75 英寸） 8.5 x 11 英寸（8 x 10 英寸） HP Photosmart D7300 series （续） 布局 纸张尺寸（照片尺寸） A6（9.86 x 14.16 厘米） A4（20 x 25 厘米） Hagaki（9.36 x 14.16 厘米） L（8.25 x 12.06 厘米） 每页 2 张 3.5 x 5 英寸（2.25 x 3.25 英寸） 4 x 6 英寸（2.75 x 3.75 英寸） 5 x 7 英寸（3.25 x 4.75 英寸） 8 x 10 英寸（4.75 x 6.5 英寸） 8.5 x 11 英寸（5 x 7 英寸） A6（6.92 x 9.86 厘米） A4（13 x 18 厘米） Hagaki（6.8 x 9.36 厘米） L（5.87 x 8.25 厘米） 每页 3 张 3.5 x 5 英寸（1.5 x 2.25 英寸） 4 x 6 英寸（1.75 x 2.625 英寸） 5 x 7 英寸（2.25 x 3.375 英寸） 8 x 10 英寸（3.33 x 5 英寸） 8.5 x 11 英寸（4 x 6 英寸） A6（4.77 x 7.15 厘米） A4（10 x 15 厘米） Hagaki（4.52 x 6.78 厘米） L（3.96 x 5.94 厘米） 每页 4 张 3.5 x 5 英寸（1.5 x 2.25 英寸） 4 x 6 英寸（1.75 x 2.5 英寸） 5 x 7 英寸（2.2 x 3.25 英寸） 8 x 10 英寸（3.5 x 4.75 英寸） 8.5 x 11 英寸（3.5 x 5 英寸） A6（4.77 x 6.92 厘米） A4（9 x 13 厘米） Hagaki（4.52 x 6.5 厘米） L（3.96 x 5.7 厘米） 每页 9 张 3.5 x 5 英寸（1 x 1.375 英寸） 4 x 6 英寸（1.125 x 1.5 英寸） 5 x 7 英寸（1.5 x 2 英寸） HP Photosmart D7300 series 使用手册 25 第3章 （续） 布局 纸张尺寸（照片尺寸） 8 x 10 英寸（2.25 x 3 英寸） 8.5 x 11 英寸（2.5 x 3.25 英寸） – 皮夹尺寸 A6（3.07 x 4.05 厘米） A4（6.4 x 8.4 厘米） Hagaki（2.9 x 3.86 厘米） L（2.53 x 3.36 厘米） 注意 打印机可能会旋转照片以适合该布局。 提高照片质量 本款打印机提供了多种增强功能，可提高从存储卡打印照片的质量。这些打印设 置不会改变原始照片。它们只会影响打印。 故障 纠正方法 亮度不佳的照片 1. 触摸打印。 2. 触摸 4×6 或放大以选择需要的照 片尺寸。 3. 触摸需要的照片尺寸。 4. 触摸“编辑”，然后触摸照片亮 度。 5. 触摸亮度滑块将照片亮度增加或降 低到合适的水平，然后触摸 OK。 存在红眼的照片 打开照片修补功能会启动自动红眼消 除功能。启动照片修补功能后可以在 选定的照片上应用智能聚焦、适用性 照明和红眼消除功能。 ➔ 按下自动更正以启动“照片修 补”功能。 质量不佳的视频剪辑 提高从视频剪辑打印的照片质量 1. 触摸设置。 2. 触摸方向键以滚动并查找首选项。 3. 触摸首选项。 注意 该功能不会提高使用“打 4. 使用方向键找到然后触摸视频增 印选项”菜单中“视频剪辑打 强。 印”功能打印的照片质量。该功 5. 触摸启动，然后触摸 OK。 能也不对以每页九张的布局打印 有关从视频剪辑打印照片的信息，请 的照片起作用。 参阅从存储卡打印照片。 该首选项会影响从视频剪辑打印的照 片。 26 HP Photosmart D7300 series 使用创意 本款打印机提供了可使您富有创意地使用照片的多种工具和效果。这些打印设置 不会改变原始照片。它们只会影响打印。 要使用下列功能… 请执行下列步骤 添加颜色效果 您可以对打印机进行设置， 将应用于照片的颜色选项 从“彩色”（默认）更改 为“黑白”、“棕褐 色”或“古董色”。 以“棕褐色”打印的照片呈 棕色色调，看起来像二十世 纪早期拍摄的照片。以“古 董色”打印的照片呈现相同 的棕色色调，但加入了苍白 的色调，给人的感觉像是手 工上色的。 1. 2. 3. 4. 5. 6. 触摸打印。 触摸 4×6 或放大以选择需要的照片尺寸。 触摸需要的照片尺寸。 触摸需要的照片以选择一张或多张图像。 从选定的照片触摸编辑。 使用方向键查找“颜色特效”功能。触摸颜 色特效。 7. 触摸需要的颜色特效。 在打印件上添加日期和时间 1. 触摸设置。 您可以在照片正面打印一个 2. 触摸首选项，然后触摸日期戳。 表明照片拍摄时间的标记。 3. 触摸下面的一个日期/时间标记选项： – “日期和时间” 该首选项将影响所有打印件。 – “仅日期” – “关闭” 如果用计算机修改照片并保存所做的修改，最 初的日期和时间信息将丢失。您通过打印机控 制面板对照片所作的修改，不会影响日期和时 间信息。 更改打印质量 将某个打印作业的打印质量更改为“正常”： 您可以更改照片的打印质 量。“最佳”质量为默认设 置，可生成质量最佳的照 片。“正常”质量可节省墨 水并加快打印速度。 1. 触摸设置。 2. 触摸工具，然后触摸打印质量。 3. 触摸正常，然后触摸 OK。 裁剪照片 按缩放 + 和 缩放 – 将放大倍 数增加或减少 1.25x（1.25 倍）。最大放大倍数是 5.0x。 1. 2. 3. 4. 5. HP Photosmart D7300 series 使用手册 执行下一个打印作业之后，打印质量将恢复 为“最佳”。 触摸打印。 触摸 4×6 或放大以选择需要的照片尺寸。 触摸需要的照片尺寸。 触摸需要的照片以选择图像。 按缩放 + 将照片放大倍数增加 1.25x。将会 显示绿色裁剪框。重复按缩放 + 直到要求的 27 第3章 （续） 要使用下列功能… 请执行下列步骤 放大倍数。（放大后，您可以按缩放 – 来 缩小照片。） 注意 如果以选定的放大倍数打印时 质量会明显下降，裁剪框会从绿色变 为黄色。 6. 在任一放大倍数下，可以触摸方向键左、 右、上、下移动裁剪框。 7. 当图像的要打印部分位于裁剪框中时，触 摸裁剪。 裁剪操作不会改变原始照片。它只会影响打 印。 打印全景照片 1. 触摸打印。 2. 触摸其他项目，然后触摸全景打印。 3. 按照提示放入 10 x 30 厘米（4 x 12 英寸） 的介质，然后触摸 OK。 4. 触摸照片以选定它。如果需要，请在打印前 裁剪照片。请注意裁剪框的长宽比是 3:1。 注意 所有以全景模式打印的照片都是无 边界的。 28 HP Photosmart D7300 series 4 连接 您可以使用此打印机与其他设备和人员保持连接。 连接到其他设备 该打印机可以通过多种方法连接到计算机或其他设备。不同的连接类型可以完成 不同的工作。 连接类型及需要的准备工作 您可以... 存储卡 ● ● 从存储卡直接打印到打印机。 将已插入打印机的存储卡上的照片 保存到计算机，然后可以在计算机 上的 HP Photosmart Premier 或其 他软件中增强这些照片的效果或进 行整理。有关详细信息，请参阅将 照片保存到计算机和从存储卡打印 照片。 USB ● ● 长度不超过 3 米（10 英尺）的通 用串行总线 (USB) 2.0 全速兼容电 ● 缆。有关使用 USB 电缆连接打印 机的说明，请参阅“快速入门”。 ● 一台可以连接到 Internet 的计算机 （以备使用 HP Photosmart 共 ● 享）。 从计算机打印到打印机。请参阅从 计算机打印。 将已插入打印机的存储卡上的照片 保存到计算机，然后可以在计算机 上的 HP Photosmart Premier 或其 他软件中增强这些照片的效果或进 行整理。 通过 HP Photosmart 共享共享照 片。 从 HP Photosmart 直接打印数码 相机直接打印到打印机。有关详细 信息，请参阅从数码相机打印照片 和相机随附的文档。 存储卡 兼容型数码相机存储卡 将存储卡插入打印机前部相应的存储 卡插槽。 ● PictBridge 从 PictBridge 兼容数码相机直接打印 到打印机。 有关详细信息，请参阅从数码相机打 印照片和相机文档。 PictBridge 符号 HP Photosmart D7300 series 使用手册 29 第4章 （续） 连接类型及需要的准备工作 您可以... PictBridge 兼容数码相机和 USB 电缆。 将相机连接到打印机前部的相机端口。 Bluetooth 从具有 Bluetooth 无线技术的任何设 备，例如数码相机、可拍照手机或 可选的 HP Bluetooth 无线打印机适配 PDA 等打印到打印机。 器。 如果打印机带有此附件或者您单独购 买了此附件，请参阅随附的文档和屏 幕帮助以获得相关说明。 如果您通过相机端口将可选的 HP Bluetooth 无线打印机适配器连接到打 印机，请确保根据需要设置 Bluetooth 打印机菜单选项。请参阅设置。 HP iPod 从 HP iPod（存有照片）直接打印到打 印机。有关详细信息，请参阅从 iPod 打印照片。 HP iPod 及其随附的 USB 电缆。将 HP iPod 连接到打印机前部的相机端 口。 30 HP Photosmart D7300 series 将照片保存到计算机 您可以将已插入打印机的任何存储卡上的照片保存到计算机，但要先在这两个设 备之间建立 USB 连接。 如果使用 Windows 计算机 使用下列任何一种方法将照片保存到计算机。 ● 将存储卡插入打印机中。HP Photosmart Premier 传输软件（HP 传输和快 速打印）会在计算机屏幕上打开，您可以指定计算机上的一个位置用于保存 图像。有关详细信息，请参阅 HP Photosmart 打印机软件屏幕帮助。 ● 将存储卡插入打印机中。存储卡将会在 Windows 资源管理器中显示为可移 动驱动器。打开可移动驱动器然后将卡上的照片拖动到计算机上的任何位 置。 如果使用 Macintosh 1. 将存储卡插入打印机中。 2. 等待 iPhoto 启动并读取存储卡的内容。 3. 点按“导入”将卡上的照片保存到 Macintosh。 注意 存储卡也会在桌面上显示为驱动器图标。您可以将它打开并将卡上 的照片拖动到 Macintosh 上的任何位置。 通过 HP Photosmart 共享连接 使用 HP Photosmart 共享，通过电子邮件、在线相册或在线照片处理服务与亲 朋好友共享照片。您必须通过 USB 电缆将打印机连接到计算机，该计算机可以 访问 Internet 并且已安装了全部 HP 软件。如果要使用“共享”，但没有安装或 配置全部所需软件，则会出现一条信息，提示您完成所需操作。 使用“共享” (USB) 发送照片（Windows 用户）： 1. 插入存储卡并选择照片。 2. 在打印机屏幕上触摸共享。 3. 按照计算机上的说明与其他人共享选择的照片。 使用“共享” (USB) 发送照片（Mac 用户）： 1. 打开“HP Photosmart Premier”并选择要共享的照片。有关 HP Photosmart Premier 的详细信息，请参阅 HP Photosmart Premier。 2. 在“HP Photosmart Premier”中点按“应用程序”选项卡，然后连按“HP Photosmart 共享”。 3. 按照计算机上的说明与其他人共享选择的照片。 有关使用 HP Photosmart 共享的详细信息，请参阅软件的屏幕帮助。 HP Photosmart D7300 series 使用手册 31 第4章 32 HP Photosmart D7300 series 5 从计算机打印 要从计算机打印，必须安装打印机软件。软件安装过程中，会在计算机上安装 HP Photosmart Premier（Mac 用户和 Windows 完全安装用户）或 HP Photosmart Essential（Windows 快速安装用户），您可以整理、共享、编 辑和打印照片。 有关安装软件的详细信息，请参阅“快速入门”手册。定期更新软件以确保您拥 有最新的功能和改进；有关说明，请参阅更新软件。 要对照片进行处理，需要将照片传输到与打印机连接的计算机。请参阅将照片保 存到计算机。 注意 Windows 用户：HP Photosmart Premier 只能在装有 Intel ® Pentium ® III（或等同）以及更快处理器的计算机上使用。 使用打印机软件中的创意选项 有关如何打开和使用 HP Photosmart Premier、HP Photosmart Essential 和 HP Photosmart 共享的信息，请阅读下列提示。 HP Photosmart Premier HP Photosmart Premier 是一个易于使用的软件程序，除了基本的照片编辑和打 印外，它还提供一切必需功能让您在处理照片时获得无穷乐趣。此软件可以让您 访问 HP Photosmart 共享以便轻松共享照片。 打开 HP Photosmart Premier（Windows 用户） ➔ 双击桌面上的“HP Photosmart Premier”图标。如果需要帮助，请参阅 HP Photosmart Premier 中的软件帮助。 打开 HP Photosmart Premier（Mac 用户） ➔ 点按 Dock 中的“HP Photosmart Premier”图标。如果需要帮助，请 从“帮助”菜单选择“HP Photosmart Premier 帮助”。 浏览 HP Photosmart Premier 的众多功能： ● 查看 — 以多种尺寸和方式查看照片。轻松组织和管理照片。 ● 编辑 — 裁剪照片和修正有红眼的照片。自动调整和增强不同尺寸和多种布 局的照片。 ● 打印 — 打印不同尺寸和多种布局的照片。 ● 共享 — 使用 HP Photosmart 共享无需大容量的附件，即可轻松与家人好友 共享照片，是一种比发送电子邮件更好的方式。 ● 创建 — 轻松创建相册页、卡片、日历、全景照片、CD 标签等等。 ● 备份 — 备份您的照片以便存放和保存。 HP Photosmart D7300 series 使用手册 33 第5章 HP Photosmart Essential HP Photosmart Essential 是一个易于使用的软件程序，它为您提供基本的照片 编辑和打印功能。此软件也可以让您访问 HP Photosmart 共享，以便轻松共享 照片。只有 Windows 用户可以使用 HP Photosmart Essential。 打开 HP Photosmart Essential（Windows 用户） ➔ 双击桌面上的“HP Photosmart Essential”图标。如果需要帮助，请参阅 HP Photosmart Essential 中的软件帮助。 浏览 HP Photosmart Essential 的众多功能： ● 查看 — 以多种尺寸和方式查看照片。轻松组织和管理照片。 ● 编辑 — 裁剪照片和修正有红眼的照片。自动调整和增强您的照片使它们更 臻完美。 ● 打印 — 打印不同尺寸和多种布局的照片。 ● 共享 — 使用 HP Photosmart 共享无需大容量的附件，即可轻松与家人好友 共享照片，是一种比发送电子邮件更好的方式。 HP Photosmart 共享 HP Photosmart 共享可以让您无需大容量的电子邮件附件即可将照片发送给家人 和好友。有关详细信息，请参阅通过 HP Photosmart 共享连接和 HP Photosmart Premier 或 HP Photosmart Essential 帮助。 打开 HP Photosmart 共享（Windows 用户） ➔ 在 HP Photosmart Premier 或 HP Photosmart Essential 中单击“HP Photosmart 共享”。 打开 HP Photosmart 共享（Mac 用户） ➔ 在 HP Photosmart Premier 中点按“应用程序”选项卡，然后连按“HP Photosmart 共享”。 设置打印首选项 打印首选项已有默认设置，但可以根据需要进行更改。您可以在从计算机打印时 进行特定的作业设置。如果在打印前更改设置，所作更改只会影响当前的打印作 业。在有些 Windows 软件程序中，您需要在“打印”对话框中单击“属 性”或“首选项”以访问高级打印功能。有关打印首选项的详细信息，请参阅电 子版帮助。 访问打印首选项（Windows 用户） 1. 通常可从“文件”菜单选择“打印”来打开“打印”对话框。 2. 更改“打印”对话框的选项卡中的打印首选项，或者单击“属性”或“首选 项”以访问其他打印首选项。 34 HP Photosmart D7300 series 访问打印首选项（Mac 用户） 1. 通常可从“文件”菜单选择“打印”来打开“打印”对话框。 2. 通过在“份数和页数”下拉菜单中选择要更改的打印选项，更改“打印”对 话框中的打印首选项。 有关更改打印首选项的详细信息，请参阅电子版帮助。 打开电子版帮助 Windows 用户： ● ● 在键盘上按 F1。 要获得字段级的帮助，请单击“打印”对话框中右上角的“?”。 Mac 用户： 1. 从“Finder”菜单，选择“帮助”，然后选择“Mac Help”(Mac 帮助)。 2. 从“库”中选择“HP Photosmart Premier 帮助”，然后选择“HP Photosmart 打印机帮助”。 HP Real Life 技术功能 浏览 HP Real Life 技术软件功能中的众多照片编辑和增强选项。这些功能 - 例如 自动红眼消除和适应性照明 - 可以让您轻松打印高质量照片。 访问 Real Life 技术功能（Windows 用户） 1. 通常可从“文件”菜单选择“打印”来打开“打印”对话框。 2. 单击“纸张/质量”选项卡，然后单击“Real Life 数字摄影”按钮 - 或 - 单 击“属性”或“首选项”按钮，然后单击“Real Life 数字摄影”按钮。 访问 Real Life 技术功能（Mac 用户） 1. 通常可从“文件”菜单选择“打印”来打开“打印”对话框。 2. 从“份数和页数”下拉菜单中选择“Real Life 数字摄影”。 HP Photosmart D7300 series 使用手册 35 第5章 36 HP Photosmart D7300 series 6 保养与维护 本打印机很少需要维护。遵循本章所述的指导原则，可延长打印机及打印耗材的 使用寿命，并确保您始终能够打印出高质量的照片。 ● 清洁和维护打印机 ● 更新软件 ● 打印机与墨盒的存放与运输 ● 维护照片纸质量 清洁和维护打印机 使用本节所述的简易方法，保持打印机和墨盒的清洁并进行良好的维护。 清洁打印机外部 1. 关闭打印机，然后从打印机后面断开电源线。 2. 用蘸有少量清水的软布擦拭打印机的外部。 小心 请勿使用任何清洁液，家用清洁剂和洗涤剂会损坏打印机的表面涂 层；请勿清洁打印机内部，防止液体进入打印机内部；请勿润滑支撑打印 头滑动的金属杆，打印头前后移动时发出声响是正常现象。 校准打印机 当自检报告的任何颜色块中显示条纹或白色线条时，请按照以下程序操作。 如果校准打印机后仍然存在打印质量问题，请尝试按照保养与维护所述程序清洁 打印头。如果在校准和清洁后，仍然存在打印质量问题，请与 HP 支持联系。 1. 2. 3. 4. 在主纸盒中放入未用过的 letter 或 A4 尺寸的普通白纸。 触摸设置。 触摸“工具”然后滚动查找“校准打印机”。 触摸“校准打印机”。 打印机将会校准打印头、打印校准页并校准打印机。回收或丢弃校准页。 5. 触摸 OK。 打印样本页 您可以打印样本页来测试打印机的照片打印质量，并确保已正确放入纸张。 1. 将纸张放入主纸盒。使用普通纸以节约照片纸。 2. 触摸设置。 3. 触摸“工具”，然后触摸打印样本页。 HP Photosmart D7300 series 使用手册 37 第6章 自动清洁打印头 如果在打印的照片或自检报告的颜色块中发现白色线条或条纹，请按照此程序清 洁打印头。请在必要时再清洁打印头，因为这将会浪费墨水并缩短打印头上墨水 喷嘴的使用寿命。 1. 将纸张放入主纸盒。使用普通纸以节约照片纸。 2. 触摸设置。 3. 触摸“工具”，然后滚动到“清洁打印头”。 4. 触摸“清洁打印头”。 如果在清洁打印头后打印质量仍然不佳，请尝试按照校准打印机所述的程序校准 打印机。如果在清洁和校准后，仍然存在打印质量问题，请与 HP 支持联系。 手动清洁墨盒触点 如果打印机屏幕显示墨盒缺失或损坏信息，请清洁墨盒的铜色触点。 清洁墨盒触点前，请取出墨盒并确认没有物件遮盖墨盒触点或墨盒插槽，然后装 回墨盒。如果仍然显示墨盒缺失或损坏信息，请清洁墨盒触点。如果清洁墨盒触 点后仍然显示此信息，则需要更换墨盒。取出有问题的墨盒，查看底部的质保截 止日期，日期格式为 YYYY/MMM/DD（年/月/日）。如果在保质期之内，请与 HP 支持联系以更换墨盒。 清洁墨盒触点： 1. 准备好清洁触点所需的下列物品： – 蒸馏水、过滤水或瓶装水（自来水中可能包含会损坏墨盒的杂质） 小心 不要使用滚筒清洁器或酒精来清洁墨盒触点。这些物质会 损坏墨盒或 HP Photosmart 打印机。 – 使用干燥的泡沫橡胶拭子、无绒布、或者不会散开或留下纤维的任何柔 软材料。 2. 打开打印机的顶盖。 3. 按压墨盒插槽下方的灰色突块，释放打印机内部的灰色卡销，然后提起卡 销。 小心 不要同时取出多个墨盒，一次仅取出和清洁一个墨盒，请勿将 墨盒放在打印机外面超过 30 分钟。 4. 用水稍微润湿拭子或软布，并挤掉多余的水分。 5. 握住墨盒手柄，然后用拭子或软布只轻轻擦拭铜色触点。 38 HP Photosmart D7300 series 1 只轻轻擦拭铜色触点 6. 将墨盒放回空的插槽，然后向下按压灰色卡销直到它卡入到位。 7. 如有必要，请重复此步骤清洁其他墨盒。 8. 合上顶盖。 小心 供墨装置可能增压。将异物插入供墨装置会导致墨水喷出并溅到人 员或物品上。 打印自检报告 如果遇到打印问题，请打印自检报告。这份两页式的报告 - 标记为“扩展自检诊 断页”- 可以帮助您诊断打印问题，并为您提供在致电 HP 支持时所需的有用信 息。您也可以用此报告来检查墨盒中剩余的估计墨水量百分比。 1. 触摸设置。 2. 触摸“工具”，然后滚动到“打印测试页”。 3. 触摸“打印测试页”。 HP Photosmart 打印机会打印包含下列信息的两页式自检报告： ● 产品信息：包括打印机型号、序列号和其他产品信息。 ● 版本信息：包括固件版本号，以及说明是否安装了 HP 双面打印附件（双面 打印器）。 ● 供墨系统信息：显示所安装的每个墨盒的估计墨水量、状态、安装日期以及 有效日期。 ● 打印头组件信息：包括需要致电 HP 支持时用于诊断的信息。 ● 打印头参数：包括需要致电 HP 支持时用于诊断的信息。 ● 打印质量图案：显示六个颜色块，分别代表安装的六个墨盒。当颜色块中出 现条纹，或缺少颜色块时，请按照保养与维护所述的程序清洁打印头。如果 清洁打印头后颜色块仍然显示打印质量问题，请按照校准打印机所述的程序 校准打印机。如果在清洁和校准之后，颜色块仍然显示打印质量问题，请 与 HP 支持联系。 ● 历史记录：包括需要致电 HP 支持时用于诊断的信息。 HP Photosmart D7300 series 使用手册 39 第6章 自检报告 更新软件 定期下载最新的打印机软件更新程序，以确保软件拥有最新的功能和改进。您可 以访问 www.hp.com/support 或使用“HP 软件更新”来下载打印机软件更新。 注意 从 HP 网站下载的打印机软件更新不能更新 HP Photosmart Premier 软件。 下载软件 (Windows) 注意 在使用“HP 软件更新”前，确保已连接到 Internet。 1. 从 Windows“开始”菜单中，选择“程序”（在 Windows XP 中，选 择“所有程序”）> “Hewlett-Packard” > “HP 软件更新”。将打开“HP 软件更新”窗口。 2. 单击“立即检查”。“HP 软件更新”会搜索 HP 网站查找打印机软件更 新。如果计算机没有安装最新版本的打印机软件，“HP 软件更新”窗口中 将显示软件更新。 注意 如果计算机安装了最新版本的打印机软件，则“HP 软件更 新”窗口中会显示以下信息：“此时没有系统可用的更新”。 3. 如果有软件更新可用，单击软件更新旁边的复选框将其选中。 4. 单击安装。 5. 按照屏幕上的说明完成安装。 40 HP Photosmart D7300 series 下载软件 (Mac) 注意 在使用“HP Photosmart 更新工具”前，确保已连接到 Internet。 1. 在 Mac 的 Finder 中，选择“转到” > “应用程序”。 2. 选择“Hewlett-Packard” > “Photosmart” > “HP Photosmart 更新工 具”。 3. 按照屏幕上的说明检查软件更新。 如果使用了防火墙，您需要在更新工具中输入代理服务器信息。 打印机与墨盒的存放与运输 为了保护打印机和墨盒，在不使用时应妥善存放。 存放和运输打印机 打印机在设计上可经受长期或短期的闲置。将打印机存放在户内无阳光直射并且 温度不会过高或过低的地方。 小心 防止墨水流失或溢出：运输或存放打印机时不要让它侧边着地，并 且让墨盒保持在安装位置。 存放和运输墨盒 运输或存放打印机时，请始终将正在使用的墨盒留在打印机中以防止墨水变干。 小心 1 防止墨水流失或溢出：存放或运输打印机时让墨盒保持在安装位 置，并避免让用过的墨盒留在打印机外过长时间。 小心 2 在拔下电源线之前，请确保打印机完成了断电操作过程。此过程 可使打印机正确放置打印头。 按照该提示进行操作有助于维护 HP 墨盒并确保稳定的打印质量： 将所有不使用的墨盒保存在其原始密封包装中，直到需要时再取出来。请在室温 下存放墨盒 (15-35 °C 或 59-95 °F)。 维护照片纸质量 要获得照片纸的最佳打印效果，请遵循本节的指导原则。 存放照片纸 ● ● ● 将照片纸存放在原始包装中，或放入可重新封装的塑料袋中。 将包好的照片纸存放在平坦、凉爽、干燥的平面上。 将不使用的照片纸放回塑料袋中，纸张留在打印机内或暴露于外界环境中会 发生卷曲。 HP Photosmart D7300 series 使用手册 41 第6章 使用照片纸 ● ● 42 请始终拿取照片纸的边缘以免留下指纹。 如果照片纸边缘卷曲，将纸张放在塑料储存袋中并轻轻地朝卷曲的相反方向 弯曲，直到纸张恢复平整。 HP Photosmart D7300 series 7 疑难排解 HP Photosmart 打印机在设计上具有可靠易用的特点，本章回答了有关使用打印 机以及不用计算机进行打印的常见问题，其中包含有关下列主题的信息： ● 打印机硬件问题 ● 打印问题 ● 错误信息 有关其他疑难排解信息，请参阅： ● 软件安装疑难排解：打印机随附的“快速入门”手册。 ● 打印机软件以及从计算机进行打印的疑难排解：HP Photosmart 打印机的屏 幕帮助。有关查看 HP Photosmart 打印机的屏幕帮助信息，请参阅欢迎。 Mac 用户还应查看 Dock 上的“HP Photosmart 菜单”中的疑难排解和自述 选项。 打印机硬件问题 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 注意 如果要用 USB 电缆将打印机连接到计算机，HP 建议使用长度不超 过 3 米（10 英寸）的 2.0 高速兼容电缆。 “打印”指示灯呈蓝色闪烁，但打印机不打印 解决方法 打印机正在处理信息；请等待完成。 “警示灯”亮起 解决方法 ● 查看打印机屏幕上的说明。如果打印机上连接有数码相机，请查看相机 屏幕上的说明。如果打印机上连接有计算机，请查看计算机显示器上的 说明。 ● 关闭打印机，然后拔下电源线。等待大概 10 秒钟，然后再插上电源 线。打开打印机电源。 如果使用上述解决方法后“警示灯”仍然亮起，请访问 www.hp.com/ support 或与 HP 支持联系寻求帮助。 打印机未找到保存到存储卡上的照片 解决方法 存储卡可能包含打印机无法直接从存储卡读取的文件类型。 ● 将照片保存到计算机，然后从计算机进行打印。有关详细信息，请参阅 屏幕上的“HP Photosmart 打印机帮助”以及相机随附的文档。 ● 下次拍照时，设置数码相机，使其将照片保存为打印机可直接从存储卡 读取的文件类型。有关支持的文件格式列表，请参阅打印机技术规格。 HP Photosmart D7300 series 使用手册 43 第7章 有关设置数码相机以特定文件格式保存照片的说明，请参阅相机随附的 文档。 如果问题仍然存在，则可能需要重新格式化存储卡。 打印机已连接电源，但无法开机 解决方法 ● ● ● 打印机可能消耗了过多的功率。拔下打印机电源线。等待大概 10 秒 钟，然后再将电源线插入。打开打印机电源。 打印机所插入的接线板电源可能已经关闭。打开接线板开关，然后打开 打印机电源。 电源线可能损坏。确保电源线上的绿色指示灯亮起。 打开打印机时发出声响，或一段时间不使用后发出声响 解决方法 打印机长时间不用（大约 2 星期）或其电源中断然后恢复时，可 能发出声响。这是正常现象。打印机正在执行自动维护程序以确保生成最佳 质量的输出。 打印机上的所有指示灯闪烁 解决方法 打印机出现硬件错误，可能需要进行维修。拔下打印机电源线。 等待大概 10 秒钟，然后再插上电源线。打开打印机电源。如果指示灯仍然 闪烁，请访问 www.hp.com/support 或与 HP 支持联系寻求帮助。 打印问题 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 当从控制面板打印时，打印机无法打印无边界照片 解决方法 请确保设置打印作业时选择了正确的布局。当选择照片和纸张尺 寸时，图像方框必须用桔色填充成实心，这表示无边界打印。 打印速度非常慢 解决方法 您可能遇到了下列某种情况：1) 您可能正在打印 PDF 文件或包 含高分辨率图形或照片的项目，或者 2) 您可能选择了最高分辨率的打印输 出。包含图形或照片的大型混合项目打印起来要比文本文档速度慢，尤其是 在较高的分辨率下打印。 44 HP Photosmart D7300 series 纸张未从主纸盒正确送入打印机 解决方法 ● ● ● ● ● ● 纸盒中可能放入了太多的纸张。取出一些纸张并尝试再次打印。 主纸盒可能未完全推入到位。将主纸盒完全推入到位。 可能未正确调整纸张导轨。确保纸张宽度导轨和长度导板紧靠纸张的边 缘，同时保持纸张平整。 两张或多张纸张可能粘在一起。从主纸盒取出纸张，呈扇形展开纸叠以 将纸张分开，然后重新放入纸张并尝试再次打印。 如果纸张发生褶皱或弯曲，请尝试使用其他纸张。 纸张可能太薄或太厚。为了获得最佳效果，请使用 HP 喷墨纸。有关详 细信息，请参阅选择正确的纸张。 打印出的纸张从出纸盒中掉落 解决方法 在打印时要始终展开出纸盒延长板。 打印出的纸张发生褶皱或卷曲 解决方法 正在打印的项目耗墨量超出正常范围。请从计算机上打印项目， 并使用打印机软件降低墨水饱和度。有关详细信息，请参阅屏幕上的“HP Photosmart 打印机帮助”。 打印出的文档歪斜或者不居中 解决方法 ● ● ● 可能未正确放入纸张。重新放入纸张，确保纸张在主纸盒中方向正确， 并且纸张宽度导轨和长度导板紧靠纸张边缘。有关放入纸张的说明，请 参阅放入纸张。 如果您使用双面打印附件，请尝试将其卸下，装回后检修门，然后重新 打印。 打印机可能需要校准。有关详细信息，请参阅校准打印机。 打印出的颜色不尽人意 解决方法 ● ● ● 其中一个彩色墨盒可能墨水量太低，导致另一个颜色在打印时被替代。 在首页屏幕上触摸墨水图标以检查估计墨水量。如果某墨盒中的墨水不 足，请将其更换。有关详细信息，请参阅插入墨盒。 打印机可能需要校准。有关详细信息，请参阅校准打印机。 打印头可能需要清洁。有关详细信息，请参阅保养与维护。 HP Photosmart D7300 series 使用手册 45 第7章 在打印时不输出纸张或发生卡纸 解决方法 ● ● ● ● 打印机可能需要维护。阅读打印机屏幕上的说明。 电源可能已关闭，或者连接松动。确保电源已开启而且电源线连接牢 固。 主纸盒或照片纸盒中可能缺纸。检查是否正确放入了纸张。有关放入纸 张的说明，请参阅放入纸张。 如果在打印时卡纸，请尝试以下操作： – 关闭打印机，然后拔下电源插头。清除打印机中任何堵塞纸路的纸 张。取下后检修门。轻轻地从打印机中取出被卡住的纸张，然后重 新装上后检修门。如果无法从打印机后面取出所有卡住的纸张，请 尝试打开位于顶盖内的卡纸门，取出卡在打印机中间的纸张。有关 清除卡纸的两个位置之图解，请参阅纸张错误。清除卡纸后，插上 打印机电源线然后打开电源，尝试重新打印。 – 如果要打印标签，请确保标签在通过打印机时没有从标签纸上脱落。 打印机输出空白页 解决方法 ● ● 您可能已经开始打印，然后又取消了该打印作业。 如果在开始打印前取消了打印作业，打印机可能已经放入了纸张并准备 打印。下次打印时，打印机会在开始新的打印项目前先退出空白页。 可能将具有大量数据的打印作业发送到了打印机。 等待打印机维护打印头后，再继续打印。 打印机要求打印校准页 解决方法 打印机需要定期执行打印头校准以保持最佳打印质量。 出现提示时，请放入 Letter 或 A4 尺寸的普通纸。丢弃或回收校准页。 无法使用默认打印设置打印照片 解决方法 您可能已经更改了选定照片的打印设置。应用于个别照片的打印 设置将取代默认打印设置。通过取消选择照片，可以取消应用于该照片的所 有打印设置。有关详细信息，请参阅设置。 准备打印时打印机退出纸张 解决方法 直射日光可能会影响自动纸张传感器的正常工作。将打印机从直 射日光下移开。 46 HP Photosmart D7300 series 打印质量差 解决方法 ● ● ● ● ● 其中一个墨盒可能墨水量太低，导致另一个颜色在打印时被替代。在首 页屏幕上触摸墨水图标以检查估计墨水量。如果某墨盒中的墨水不足， 请将其更换。有关详细信息，请参阅插入墨盒。 使用打印机专用照片纸。为了获得最佳效果，请使用选择正确的纸张中 所建议的纸张。 您可能在纸张错误的一面上打印。确保打印面朝下放入纸张。 您可能在数码相机上选择了低分辨率设置。缩小图像尺寸并尝试再次打 印。为了以后获得更好的效果，请将数码相机的照片分辨率调高。 墨盒或打印头可能出现问题。请尝试以下操作： – 将每个墨盒逐个取出再装上，确保它们都安装正确。 – 执行打印头自动清洁程序。有关详细信息，请参阅保养与维护。 – 校准打印机。有关详细信息，请参阅校准打印机。 – 如果使用上述所有解决方法后打印质量问题仍然存在，请与 HP 支 持联系。 照片未正确打印 解决方法 ● ● 您可能未正确放入照片纸。打印面朝下放入照片纸。 照片纸可能没有正确送入打印机。请尝试以下操作： – 检查是否出现卡纸。有关详细信息，请参阅纸张错误。 – 将照片纸插入照片纸盒尽头。 – 每次放入一张照片纸。 未打印在数码相机中标记要打印的照片 解决方法 有些数码相机可以让您在相机的内部存储器和存储卡上标记要打 印的照片。如果您在内部存储器中标记了照片，然后又将照片从相机内部存 储器转移到存储卡上，标记不会随之转移。请将照片从数码相机内部存储器 转移到存储卡后，再标记要打印的照片。 错误信息 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 打印机屏幕上出现的错误信息可分为以下几类： ● 纸张错误 ● 墨盒错误 ● 存储卡错误 ● 计算机打印错误 HP Photosmart D7300 series 使用手册 47 第7章 纸张错误 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 错误信息：卡纸。清除卡纸然后按“OK”。 解决方法 关闭打印机，然后拔下电源插头。清除打印机中所有堵塞纸路的 纸张。取下后检修门。轻轻地从打印机中取出卡住的纸张，然后重新装上后 检修门。 1 取下后检修门以清除卡纸。 如果无法从打印机后面取出所有卡住的纸张，请尝试打开位于顶盖内的卡纸 门，取出卡在打印机中间的纸张。 1 打开卡纸门清除卡在打印机中间的纸张。 重新插上打印机的电源插头，然后打开打印机电源。 48 HP Photosmart D7300 series 错误信息：缺纸。放入纸张然后按 OK。 解决方法 放入纸张，然后触摸 OK 以重新打印。有关放入纸张的说明，请 参阅放入纸张。 错误信息：不支持的介质尺寸。 解决方法 纸盒中装入的纸张尺寸不适用于该打印机。触摸 OK，然后放入 在尺寸上支持的纸张。有关支持的纸张尺寸列表，请参阅打印机技术规格。 错误信息：自动纸张传感器失效。 解决方法 自动纸张传感器被挡住或已损坏。将打印机从直射阳光下移开， 然后触摸 OK 并尝试重新打印。如果这样做不起作用，请访问 www.hp.com/support 或与 HP 支持联系。 墨盒错误 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 错误信息：安装了错误的墨盒 解决方法 首次安装和使用 HP Photosmart 打印机时，请确保安装打印机 随附的墨盒。这些墨盒中的墨水经特别配方研制，可与打印头组件中的墨水 混合。 要排解这个错误，请用 HP Photosmart 打印机随附的墨盒更换有问题的墨 盒。 有关更换墨盒的详细信息，请参阅插入墨盒。 错误信息：错误墨盒 解决方法 指定的墨盒在设备初始化后无法使用。用 HP Photosmart 打印 机的专用墨盒更换该墨盒。可用于该打印机的墨盒编号位于本手册印刷版的 封底上。 有关更换墨盒的详细信息，请参阅插入墨盒。 错误信息：立即更换墨盒 解决方法 指定的墨盒墨水不足。 您可以使用打印头组件中剩余的墨水继续进行短时间的打印。更换指定的墨 盒或触摸 OK 以继续。 有关更换墨盒的详细信息，请参阅插入墨盒。 HP Photosmart D7300 series 使用手册 49 第7章 错误信息：墨盒已空 解决方法 用新的墨盒更换指定的墨盒。 ● 如果黑色墨盒空了，您可以选择打印机屏幕上提示选项，使用其他颜色 的墨盒继续打印。 ● 如果彩色墨盒空了，您可以选择打印机屏幕上的提示选项，使用黑色墨 盒继续打印。 根据打印作业的状态，您可以触摸 OK 以继续。如果 HP Photosmart 打印 机正在处理某个打印作业，按“取消”并重新开始打印作业。 注意 文本和照片质量会与使用所有墨盒时的打印效果不一样。如果 不尽快更换空的墨盒，所有打印将会停止。 有关更换墨盒的详细信息，请参阅插入墨盒。 错误信息：无法打印 解决方法 指定的墨盒墨水已用完。 立即更换指定的墨盒以便重新开始打印。 HP Photosmart 打印机无法继续打印，除非更换指定的墨盒。所有打印将会 停止。 有关更换墨盒的详细信息，请参阅插入墨盒。 错误信息：墨盒问题 解决方法 指定的墨盒缺失或损坏。 立即更换指定的墨盒以便重新开始打印。如果 HP Photosmart 打印机中没 有缺失任何墨盒，则可能需要清洁墨盒触点。 有关更换墨盒的详细信息，请参阅插入墨盒。有关清洁墨盒触点的详细信 息，请参阅保养与维护。 如果 HP Photosmart 打印机中没有缺失任何墨盒，而清洁墨盒触点后仍然 显示此信息，则可能需要更换墨盒。取出有问题的墨盒，查看底部的质保截 止日期，日期格式为 YYYY/MMM/DD（年/月/日）。如果在保修期内，请 与 HP 支持联系以更换墨盒。 错误信息：墨水将过期 解决方法 如果已接近其有效期，请考虑更换墨盒以实现最佳打印质量。您 可以触摸 OK 以继续打印。HP 无法担保过期墨水的质量或可靠性。 有关更换墨盒的详细信息，请参阅插入墨盒。 错误信息：墨盒已过期 解决方法 如果墨盒已过期，请更换该墨盒以实现最佳打印质量。您可以触 摸 OK 以继续打印。HP 无法担保过期墨水的质量或可靠性。 50 HP Photosmart D7300 series 有关更换墨盒的详细信息，请参阅插入墨盒。 注意 每个墨盒都有一个有效期。当显示墨水过期信息时，请取出并 更换过期墨盒，然后关闭该信息。您也可以不用更换墨盒，在墨水过 期信息上选择“OK”以继续打印。HP 建议更换过期墨盒。HP 无法 担保过期墨盒的质量或可靠性。 错误信息：非 HP 墨水 解决方法 更换指定的墨盒或触摸 OK 以继续。 HP 建议您使用原装 HP 墨盒。原装 HP 墨盒是专门针对 HP 打印机进行设 计和测试的，可帮助您随时轻松获得卓越的打印效果。 注意 HP 无法担保非 HP 墨水的质量和可靠性。由于使用非 HP 墨水 导致的打印机故障或损坏不在保修范围内。 如果您确信所购买的是原装 HP 墨盒，请访问： www.hp.com/go/anticounterfeit 错误信息：原来的 HP 墨水已用完 解决方法 更换指定的墨盒或触摸 OK 以继续。 HP 建议您使用原装 HP 墨盒。原装 HP 墨盒是专门针对 HP 打印机进行设 计和测试的，可帮助您随时轻松获得卓越的打印效果。 注意 HP 无法担保非 HP 墨水的质量和可靠性。由于使用非 HP 墨水 导致的打印机故障或损坏不在保修范围内。 如果您确信所购买的是原装 HP 墨盒，请访问： www.hp.com/go/anticounterfeit 错误信息：定期维护 解决方法 您必须校准打印机来确保卓越的打印质量。在主纸盒中放入未使 用过的 letter 或 A4 尺寸的普通白纸后，触摸 OK。HP Photosmart 打印机 会校准打印头、校准打印机，然后打印测试页。回收或丢弃测试页。 错误信息：校准错误 解决方法 ● 如果您在校准打印机时，主纸盒中装有彩色纸张或照片纸，校准可能会 失败。在主纸盒中放入未使用过的 letter 或 A4 尺寸的普通白纸，然后 HP Photosmart D7300 series 使用手册 51 第7章 ● 尝试重新校准。如果校准再次失败，则传感器或墨盒可能有问题；请联 系 HP 支持。 墨盒或传感器有问题。请联系 HP 支持。 错误信息：墨盒底座被卡住 解决方法 清除卡住打印头组件的所有物件。 清理打印头组件 1. 打开顶盖，然后打开卡纸门。 1 打开卡纸门以清理打印头组件。 2. 清除卡住打印头组件的所有物件，包括纸张和任何包装材料。 3. 关闭打印机电源，然后再将它打开。 4. 关闭卡纸门和顶盖。 错误信息：墨水系统故障 解决方法 打印头组件或供墨系统出现故障，HP Photosmart 打印机不能再 进行打印。 关闭打印机，然后拔下电源线。等待大概 10 秒钟，然后再插上电源线。如 果此操作无法清除该错误信息，请联系 HP 支持。 存储卡错误 在联系 HP 支持之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 52 HP Photosmart D7300 series 错误信息：缺失照片。- 或 - 缺失一些照片。 解决方法 打印机无法读取存储卡中的文件，或者存储卡中缺失打印作业中 所指定的一个或多个文件。尝试使用数码相机而不使用存储卡，将照片保存 到计算机。缺失照片可能是因为不小心从卡中将其删除所导致的。 错误信息：存储卡读取错误。作业已被取消。按“OK”。- 或 - 文件目录结构已损坏。或 - 存储卡可能已经损坏。作业已被取消。触摸“OK”。 解决方法 打印机无法读取存储卡上的数据，进而无法完成当前的任何打印 作业。数据可能已损坏或存储卡存在物理问题。 ● 将文件保存到计算机，然后从计算机访问。 ● 如果这样做不起作用，请使用新的存储卡或使用数码相机重新格式化存 储卡。存储卡上的所有照片都将丢失。 ● 如果这样做不起作用，照片文件可能已损坏或者无法读取。在联系 HP 支持前，请尝试另一张存储卡以确定是否为打印机或存储卡故障。 错误信息：无法打印照片。 解决方法 为打印作业指定的照片中，有超过 10 张照片可能已损坏、缺失 或为不支持的文件类型。有关支持的文件类型的详细信息，请参阅打印机技 术规格。 ● 使用数码相机而不使用存储卡，将照片保存到计算机。 ● 将文件保存到计算机，并从计算机打印。 ● 打印一张照片索引并重新选择照片。有关详细信息，请参阅打印照片。 错误信息：存储卡受密码保护。无法读取存储卡。 解决方法 由于存储卡受密码保护，打印机无法读取存储卡。请执行下列步 骤： 1. 从打印机中取出存储卡。 2. 将存储卡插入最初用来在存储卡上存储密码的设备中。 3. 清除存储卡上的密码。 4. 取出存储卡并将其重新插入打印机的存储卡插槽。 5. 尝试重新打印。 错误信息：存储卡被锁定。无法读取存储卡。 解决方法 确保存储卡上的锁定开关位于解锁位置。 错误信息：未完全插入存储卡。将存储卡再推入一点。 解决方法 打印机可以检测到存储卡但无法读取。将存储卡轻轻推入存储卡 插槽直到其停住。有关详细信息，请参阅插入存储卡。 HP Photosmart D7300 series 使用手册 53 第7章 错误信息：每次仅使用 1 张存储卡。请取出一张存储卡。- 或 - 每次仅使用 1 个设备。请 卸下/断开一个设备。 解决方法 打印机中同时插入了两种或多种类型的存储卡，或在插入存储卡 的同时将数码相机连接到相机端口。取出存储卡或断开相机连接，直到打印 机中只插有一张卡或只连接一台相机。 错误信息：存储卡已经取出。作业已被取消。触摸“OK”。 解决方法 您在打印机从存储卡打印文件时将卡取出。请执行下列步骤： 1. 触摸 OK。 2. 重新插入存储卡并再次打印选定的照片。完成打印作业之后，才可以将 存储卡取出。 为防止将来损坏存储卡，请不要在读取存储卡时将其从打印机存储卡插槽中 取出。有关详细信息，请参阅取出存储卡。 错误信息：相机选择 (DPOF) 文件出错。 解决方法 由于存储卡上的数据已损坏或出现错误，打印机无法读取 DPOF 文件。请使用打印机控制面板重新选择照片。有关详细信息，请参阅从存储 卡打印照片。 错误信息：有些相机选定的照片不在存储卡上。 解决方法 有些相机选定的照片缺失或被删除。请尝试以下操作： ● 确认您没有不小心将该照片从存储卡上删除。 ● 使用数码相机重新选择照片。 ● 打印新的照片索引，查看每张照片对应的索引编号。有关详细信息，请 参阅打印照片。 错误信息：无法显示此照片。- 或 - 无法显示所有照片。- 或 - 照片已损坏。 解决方法 存储卡上包含打印机不支持的图像格式，或文件已经损坏。有关 支持的图像格式的列表，请参阅打印机技术规格。使用计算机读取照片。有 关通过计算机读取照片的详细信息，请参阅从计算机打印。 错误信息：不支持的存储卡类型。 解决方法 用相机将照片传输到计算机，然后从计算机打印。 错误信息：有些照片编号不在存储卡上。 解决方法 用相机将照片传输到计算机，然后从计算机打印。如果仍然缺失 有些照片，它们可能已从存储卡中删除。 54 HP Photosmart D7300 series 计算机和连接打印错误 在与 HP 支持联系之前，请阅读本节的疑难排解提示或访问网站 www.hp.com/ support 的在线支持服务。 错误信息：打印机内存已满。作业已被取消。按“OK”。 解决方法 打印机在打印照片时遇到问题。请尝试以下操作： ● 要清空打印机内存，请关闭打印机，然后重新打开打印机。 ● 一次打印少量照片。 ● 将照片保存到计算机，并从计算机打印。 ● 使用存储卡读卡器将文件保存到计算机并从计算机打印。 错误信息：通信错误。检查计算机连接。按“OK”。- 或 - 未接收到数据。检查计算机 连接。按“OK”以继续。- 或 - 计算机无响应。 解决方法 打印机无法与计算机进行正常通信。可能是打印机软件不工作或 者电缆松脱。确保 USB 电缆牢固地连接在计算机上和打印机背面的 USB 端 口上。如果电缆连接牢固，确认打印机软件已经安装。 错误信息：打印作业过程中断开了相机连接。 解决方法 将取消该打印作业。将 USB 电缆重新连接到相机和打印机，然 后重新发送打印作业。 HP Photosmart D7300 series 使用手册 55 第7章 56 HP Photosmart D7300 series 8 HP 支持 支持程序 如果遇到问题，请按以下步骤操作： 1. 查阅 HP Photosmart 打印机随附的文档。 2. 访问 HP 在线支持网站：www.hp.com/support。所有 HP 客户都可以访问 HP 在线支持。在这里可以最快速地获取最新设备信息和专家帮助，并包含 以下功能： – 快速访问有资质的在线支持专家 – HP Photosmart 打印机软件和驱动程序的更新 – 为常见问题提供有用的 HP Photosmart 打印机和疑难排解信息 – 注册 HP Photosmart 打印机后可提供主动设备更新、支持提醒以及 HP 新闻简报 3. 仅限于欧洲：与当地的经销商联系。如果 HP Photosmart 打印机出现硬件 故障，需要将其送回到当地的购买点。（此服务将在打印机的保修期限内免 费提供。保修期过后，将收取服务费。） 4. 联系 HP 支持。可选择的支持种类和可用性随设备、国家/地区以及语言而 异。 HP 电话支持 要获取支持电话号码的列表，请参阅前盖内的电话号码表。 电话支持期 北美、亚太地区和拉丁美洲（包括墨西哥）可享有一年电话支持服务。要确定欧 洲、中东和非洲的电话支持期，请访问 www.hp.com/support。您需要支付电话 公司的标准电话费。 致电 请在计算机和 HP Photosmart 打印机前致电 HP 支持。准备提供以下信息： ● 设备型号（在设备前面的标签上） ● 设备序列号（在设备后部或底部） ● 发生故障时显示的信息 ● 回答下列问题： – 以前出现过这种情况吗？ – 能否使之再现？ – 在出现这种情况前，是否在计算机上添加了新硬件或软件？ – 在出现这种情况前，是否出现其他情况（例如，雷电和移动设备等）？ 电话支持期过后 电话支持期过后，仍可获得 HP 的支持，但需要支付一定的费用。也可以在 HP 在线支持网站获取支持：www.hp.com/support。请与 HP 经销商联系或拨打所 在国家/地区的支持电话号码，以了解支持选项详细信息。 HP Photosmart D7300 series 使用手册 57 第8章 额外保修选项 打印机的延长服务计划可以付费取得。请访问 www.hp.com/support，选择您的 国家/地区和语言，然后浏览关于延长服务计划的服务和保修信息。 58 HP Photosmart D7300 series A 技术规格 本节列出了安装 HP Photosmart 打印机软件所需的最低系统要求，并提供了所选打印机 的技术规格。 有关完整的打印机技术规格和系统要求的列表，请参阅屏幕上的“HP Photosmart 打印 机帮助”。有关查看屏幕上的“HP Photosmart 打印机帮助”的信息，请参阅欢迎。 系统要求 组件 Windows PC 最低要求 ® Macintosh 最低要求 操作系统 Microsoft Windows 98、 2000 Professional、Me、 XP Home 和 XP Professional Mac® OS X 10.3、10.4 和 更新版本 处理器 Intel® Pentium ® II（或等 同）和更快 G3 或更高 RAM 64 MB（建议使用 128 MB） Mac® OS X 10.3、10.4 和 更新版本：128 MB 可用磁盘空间 500 MB 150 MB 视频显示器 800 x 600，16 位或更高 800 x 600，16 位或更高 CD-ROM 驱动器 4x 4x 连接 USB：Microsoft Windows USB： 前部和后部的端口 98、2000 Professional、 （Mac OS X 10.3、10.4， Me、XP Home 和 XP 以及更新版本） Professional PictBridge：使用前部的相 PictBridge：使用前部的相 机端口 机端口 Bluetooth：使用可选的 浏览器 Bluetooth：使用可选的 HP Bluetooth 无线适配器 HP Bluetooth 无线适配器 Microsoft Internet Explorer 5.5 或更高版本 — 打印机技术规格 类别 技术规格 连接 USB：Microsoft Windows 98、2000 Professional、 Me、XP Home 和 XP Professional；Mac OS X 10.3、10.4 和更新版本 图像文件格式 JPEG 基线 HP Photosmart D7300 series 使用手册 59 附录 A （续） 类别 技术规格 TIFF 24 位 RGB 未压缩隔行扫描 TIFF 24 位 YCbCr 未压缩隔行扫描 TIFF 24 位 RGB Packbits 隔行扫描 TIFF 8 位灰色未压缩/Packbits TIFF 8 位彩色未压缩/Packbits TIFF 1 位未压缩/Packbits/1D Huffman 视频文件格式 Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 介质规格 建议的最大长度：61 厘米（24 英寸） 建议的最大纸张厚度：292 微米（11.5 密耳） 建议的最大信封厚度：673 微米（26.5 密耳） 支持的介质尺寸 从计算机打印时支持的尺寸 7.6 x 12.7 厘米至 22 x 61 厘米（3 x 5 英寸至 8.5 x 24 英寸） 从控制面板打印时支持的尺寸 公制：A6、A4、10 x 15 厘米（带或不带裁边）；英 制：3.5 x 5 英寸、4 x 6 英寸（带或不带裁边）、 4 x 12 英寸、5 x 7 英寸、8 x 10 英寸、8.5 x 11 英 寸；其他：Hagaki 卡和 L 尺寸 支持的介质类型 纸张（普通纸、喷墨纸、照片纸和全景照片纸） 信封 投影胶片 标签纸 卡：索引卡、贺卡、Hagaki 卡、A6、L 尺寸 烫印转印纸 Avery C6611 和 C6612 照片标签纸：10 x 15 厘米 （4 x 6 英寸），每页有 16 个矩形或椭圆标签 存储卡 CompactFlash I 型和 II 型 Microdrive MultiMediaCard Secure Digital Memory Stick xD-Picture Card 存储卡支持的文件格式 打印：请参阅在此表之前列出的图形文件格式。 保存：所有文件格式 纸盒 – 支持的介质尺寸 60 主纸盒 HP Photosmart D7300 series （续） 类别 技术规格 8 x 13 厘米至 22 x 61 厘米（3 x 5 英寸至 8.5 x 24 英寸） 照片纸盒 可达到 10 x 15 厘米（4 x 6 英寸），带或不带裁边 出纸盒 所有支持的主纸盒和照片纸盒尺寸 纸盒容量 主纸盒 100 张普通纸 14 个信封 20 - 40 张卡片（视厚度而定） 30 张标签纸 25 张投影胶片、烫印转印纸或照片纸 10 张照片纸 照片纸盒 出纸盒 20 张照片纸 50 张普通纸 10 张卡片或信封 25 张标签纸或烫印转印纸 工作环境 建议的温度范围：15–30 °C (59-86 °F) 最大温度范围：5–40 °C (41-104 °F) 储存温度范围：-40–60 °C (-40-140 °F) 建议的湿度范围：20–80% RH 最大湿度范围：10–80% RH 物理规格 高度：16.0 厘米（6.30 英寸） 长度：44.7 厘米（17.6 英寸） 宽度：38.5 厘米（15.2 英寸） 重量：8.5 公斤（18.7 磅） 耗电量 打印，平均：75 W 打印，最大：94 W 闲置：13.3–16.6 瓦 电源型号 HP 部件号：0957-2105 电源要求 100–240 VAC (± 10%)，50–60 Hz (± 3 Hz) 墨盒 HP 黄色墨盒 HP 青色墨盒 HP 浅青色墨盒 HP Photosmart D7300 series 使用手册 61 附录 A （续） 类别 技术规格 HP 品红色墨盒 HP 浅品红色墨盒 HP 黑色墨盒 注意 可用于该打印机的墨盒编号位于本手册 印刷版的封底上。如果您已使用过该打印机， 也可以在打印机软件中找到墨盒编号。有关详 细信息，请参阅插入墨盒。 打印速度（最大） 黑白打印输出：每分钟 32 页 彩色打印输出：每分钟 31 页 照片：14 秒打印一张 10 x 15 厘米（4 x 6 英寸）的 照片 USB 支持 Microsoft Windows 98、2000 Professional、Me、 XP Home 和 XP Professional Mac OS X 10.3、10.4 和更新版本 HP 建议使用长度不超过 3 米（10 英尺）的 USB 2.0 全速兼容电缆。 62 HP Photosmart D7300 series B HP 保修条款 HP Photosmart D7300 series 使用手册 63 附录 B 64 HP Photosmart D7300 series 索引 A 按钮 8 B Bluetooth 菜单设置 10 连接到打印机 21, 29 无线打印机适配器 10 帮助 43 保养与维护 37 布局和照片尺寸 24 C CompactFlash 18 彩色效果 27 测试页 39 插入 存储卡 19 墨盒 16 常见问题 43 存储卡 插入 19 打印自 21 将照片保存到计算机 31 取出 20 支持的类型 18 存放 打印机 41 墨盒 41 照片纸 41 错误信息 47 D DPOF 22 打印 不使用计算机 21 测试页 39 从 Bluetooth 设备 21 从 PictBridge 相机 21 从存储卡 21 从计算机 33 从相机 23 照片 21 照片范围 21 打印机 保养与维护 37 部件 6 存放 41 错误信息 47 附件 9 技术规格 59 连接 21, 29 清洁 37 首页 10 文档 5 打印机软件 更新 40 打印机软件，更新 33 打印头 故障 52 卡住 52 清洁 38 打印质量 更改 21 灯 9 电话支持 57 电话支持期 支持期 57 E Energy Star 2 F 范围 打印 21 放入纸张 13 附件 9 附件，双面打印 10 G 更换墨盒 16 古董色 27 规范声明 标准型号 2 H Hewlett-Packard 公司通告 2 HP Instant Share 29 HP iPod 30 HP Photosmart Essential 33 HP Photosmart Premier 33 HP Photosmart 共享 31, 34 HP 软件更新 40 HP 直接打印数码相机 23 HP Photosmart D7300 series 使用手册 获得帮助 43 J JPEG 文件格式 18 计算机 打印自 33 将照片保存到 31 连接到打印机 29 系统要求 59 技术规格 59 校准, 需要 51 校准打印机 37 校准页 37 将照片保存到计算机 29 K 控制面板 8 L 联系 HP 支持 57 M Memory Stick 18 Microdrive 18 MPEG-1 文件格式 18 MultiMediaCard 18 墨盒 HP 墨水已用完 51 测试 39 插入 16 存放 41 错误 49 打印机校准 51 非 HP 墨水 51 更换 16 过期 50 空 50 立即更换 49 墨水量, 检查 16 缺失 50 损坏 50 墨水 检测线 39 空 50 立即更换 49 墨水量, 检查 16 65 N 能耗 2 P Photosmart 共享. 参阅 HP Photosmart 共享 PictBridge 相机 23 Q 清洁 打印机 37 打印头 38 铜色触点 38 取出存储卡 20 缺失墨盒 50 R 日期和时间标记 27 S Secure Digital 18 Sony Memory Stick. 参阅 Memory Stick 视频剪辑 支持的文件格式 18 首页，屏幕 10 数码相机. 参阅 相机 数字打印指令格式 22 双面打印 10 损坏, 墨盒 50 T TIFF 文件格式 18 通过电子邮件发送照片 31 U USB 端口 6 技术规格 59 连接类型 29 端口 6 连接到打印机 21, 29 直接打印 23 Y 疑难排解 错误信息 47 运输打印机 9 Z 照片 保存到计算机 29 裁剪 27 打印 21 古董色 27 加框 27 日期和时间标记 27 缩放 27 提高质量 26 通过电子邮件发送 31 支持的文件格式 18 棕褐色调 27 支持 57 支持程序 57 支持期过后 57 纸盒, 纸张 6 纸张 放入 13 购买和选择 13 技术规格 59 维护 13, 41 纸盒 6 装入 13 质量 打印测试页 39 照片 26 照片纸 41 致电 57 装入纸张 13 棕褐色调 27 W 文档, 打印机 5 文件格式, 支持的 18, 59 问题和回答 43 无边界打印件 27 X xD-Picture Card 18 系统要求 59 相机 PictBridge 23 打印自 23 66 HP Photosmart D7300 series HP Photosmart D7300 series User Guide English Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. Hewlett-Packard Company notices Regulatory model identification number The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0603. This regulatory number should not be confused with the marketing name (HP Photosmart D7300 series, etc.) or product numbers (Q7057A, etc.). For complete listing of regulatory notices see your onscreen help. Trademarks HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association). Microdrive is a trademark of Hitachi Global Storage Technologies. xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. iPod is a trademark of Apple Computer, Inc. Energy consumption Energy Star® Hewlett-Packard Company is committed to providing quality products in a environmentally sound manner. For information about the HP's environmental product stewardship program see the onscreen help. Contents 1 2 3 4 5 6 Welcome.................................................................................................................5 Special features.......................................................................................................5 Accessing the onscreen HP Photosmart printer help..............................................5 Printer parts.............................................................................................................6 Optional accessories...............................................................................................9 Printer menu............................................................................................................9 Print................................................................................................................10 Save...............................................................................................................10 Share..............................................................................................................10 Settings..........................................................................................................10 Get ready to print.................................................................................................13 Load paper............................................................................................................13 Choose the right paper...................................................................................13 Load your paper.............................................................................................13 Insert ink cartridges...............................................................................................15 Purchasing replacement ink cartridges..........................................................15 Ink cartridge tips.............................................................................................16 Inserting or replacing the ink cartridges.........................................................16 Insert memory cards..............................................................................................18 Supported file formats....................................................................................19 Inserting a memory card.................................................................................19 Memory card types.........................................................................................19 Removing a memory card..............................................................................20 Printing photos without a computer..................................................................23 Printing photos.......................................................................................................23 Print photos from a memory card...................................................................23 Print photos from a digital camera.................................................................25 Print photos from an iPod...............................................................................26 Photo layouts.........................................................................................................27 Improving photo quality.........................................................................................28 Getting creative.....................................................................................................29 Getting connected...............................................................................................33 Connecting to other devices..................................................................................33 Saving photos to a computer.................................................................................35 Connecting through HP Photosmart Share...........................................................35 Printing from a computer....................................................................................37 Using creative options in the printer software.......................................................37 HP Photosmart Premier.................................................................................37 HP Photosmart Essential...............................................................................37 HP Photosmart Share....................................................................................38 Set print preferences.............................................................................................38 Open the electronic help................................................................................39 HP Real Life technologies features.......................................................................39 Care and maintenance........................................................................................41 Clean and maintain the printer..............................................................................41 HP Photosmart D7300 series User Guide 3 Clean the outside of the printer......................................................................41 Aligning the printer.........................................................................................41 Print a sample page.......................................................................................41 Automatically clean the printhead..................................................................42 Manually clean the ink cartridge contacts......................................................42 Print a self test report.....................................................................................43 Update the software..............................................................................................44 Store and transport the printer and ink cartridges.................................................45 Store and transport the printer.......................................................................45 Store and transport the ink cartridges............................................................45 Maintain the quality of photo paper.......................................................................45 7 Troubleshooting..................................................................................................47 Printer hardware problems....................................................................................47 Printing problems...................................................................................................48 Error messages.....................................................................................................52 Paper errors...................................................................................................52 Ink cartridge errors.........................................................................................54 Memory card errors........................................................................................57 Computer and connectivity printing errors.....................................................60 8 HP support...........................................................................................................61 Support process....................................................................................................61 HP support by phone.............................................................................................61 Phone support period.....................................................................................61 Placing a call..................................................................................................61 After the phone support period.......................................................................62 Additional warranty options...................................................................................62 A Specifications......................................................................................................63 System requirements.............................................................................................63 Printer specifications.............................................................................................63 B HP Warranty.........................................................................................................67 Index....................................................................................................................69 4 HP Photosmart D7300 series 1 Welcome Thank you for purchasing an HP Photosmart D7300 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer. This guide primarily explains how to print without connecting a computer. To learn how to print from a computer, install the printer software and view the electronic Help. For an overview of using a computer and the printer together, see Printing from a computer. For information about installing the software, see the Quick Start guide. Home users can learn how to: ● ● ● Print borderless photos from the printer or from a computer Choose a photo layout Convert a color photo to black and white, or apply a color effect such as Sepia or Antique The printer comes with the following documentation: ● ● ● Quick Start Guide: The Quick Start Guide explains how to set up the printer, install the printer software, and print your first photo. User Guide: The User Guide is the book you are reading. This guide describes the basic features of the printer, explains how to use the printer without connecting a computer, and contains hardware troubleshooting information. Onscreen help: The onscreen HP Photosmart printer help describes how to use the printer with a computer and contains software troubleshooting information. Special features New features and media make it easier than ever to produce high-quality photos: ● ● When you use the new HP Advanced Photo Paper (also called HP Photo Paper in some countries/regions), special sensors in the printer detect a mark on the back of the paper and automatically select the optimal print settings. For more information about this new paper, see Choose the right paper. HP Real Life technologies make it easy for you to get better photos. Automatic red eye removal and adaptive lighting to enhance detail in shadows are just a few of the many technologies included. You can explore the many editing and enhancing options from both the control panel and from the printer software. To access these features from the control panel, see Improving photo quality. To learn how to find them in the software, see HP Real Life technologies features. Accessing the onscreen HP Photosmart printer help After you have installed the HP Photosmart printer software on a computer, you can view the onscreen HP Photosmart printer help: ● ● Windows PC: From the Start menu, select Programs (in Windows XP, select All Programs) > HP > HP Photosmart D7300 series > Photosmart Help. Macintosh: Select Help > Mac Help in the Finder, then select Help Center > HP Photosmart Premier help > HP Photosmart printer help. HP Photosmart D7300 series User Guide 5 Chapter 1 Printer parts Front of printer 1 On: Press this button to turn on the printer. 2 Top cover: Lift this cover to access the ink cartridges and to clear paper jams. To lift the cover, grasp the top cover below the HP logo and pull upward. 3 Touch Screen Display: Use this screen to view and print photos, menus, and messages. 4 Output tray: Use this tray to catch your printouts. Lift this tray to access the photo tray. 5 Main tray: Pull out this tray and load paper, transparencies, envelopes, or other media with the side to be printed facing down. 6 Photo tray: Lift the output tray and load small-size paper up to 10 x 15 cm (4 x 6 inch) into the photo tray for printing with the side to be printed facing down. The paper may be tabbed or untabbed. 7 Memory card slots: Insert memory cards here. For a list of supported memory cards, see Insert memory cards. 8 Camera port: Connect a PictBridge™ digital camera, the optional HP Bluetooth® wireless printer adapter, or an iPod. Back of printer 6 1 Power cord connection: Use this port to connect the power cord included with the printer. 2 USB port: Use this port to connect the printer to a computer. 3 Rear access door: Remove this door to clear paper jams or to install the optional HP Automatic Two-sided Printing Accessory. See Optional accessories. HP Photosmart D7300 series Main and Output trays 1 Paper-width guide: Adjust this guide to fit close to the edge of the paper in the main tray. 2 Output tray: Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Output tray extender: Pull towards you to extend the output tray to catch your printouts. 4 Main tray: Pull out this tray and load plain paper, transparencies, envelopes, or other media with the side to be printed facing down. 5 Main tray grip: Pull toward you to extend the Main tray. 6 Paper-length guide: Adjust this guide to fit close to the end of the paper in the main tray. Photo tray 1 Paper-width guide: Adjust this guide to fit close to the edge of the paper in the photo tray. 2 Paper-length guide: Adjust this guide to fit close to the end of the paper in the photo tray. HP Photosmart D7300 series User Guide 7 Chapter 1 Control panel 1 On: Turn on the printer or put it into power save mode. 2 Print Preview: View a preview of the selected photo or photos. 3 Print: Print the selected photos from the inserted memory card, or from a camera connected to the front camera port. 4 Cancel: Deselect photos, exit a menu, or stop an action you have requested. 5 Rotate: Rotate a photo or a crop box. 6 Zoom (+)(-): Zoom in or out of a photo or crop box. You can also press Zoom (-) to view photos four at a time when viewing a photo at normal magnification. 7 Autocorrect: Automatically enhances and applies lighting, contrast, focus and red eye removal features to all printed photos. Indicator lights 8 1 On light: Solid blue if the printer is on, otherwise it is off. 2 Print light: Solid blue when the printer is on and ready to print, flashes blue when the printer is printing or busy with self-maintenance. 3 Attention light: Flashes when there is an error condition. See the touch screen display for instructions or information about the error. For more information, see The Attention light is on. 4 Autocorrect light: Solid blue when the Autocorrect function is turned on. 5 Memory Card light: Solid blue if a memory card is inserted, flashes if the printer is accessing a memory card, off if no memory card is inserted or if more than one card is inserted. Turns on when there is a problem that requires user action. See the printer screen for instructions. HP Photosmart D7300 series Optional accessories There are several optional accessories available for the printer that enhance its portability for printing anywhere, anytime. The appearance of the accessories may vary from what is shown. To purchase supplies, go to: ● ● ● ● www.hpshopping.com (U.S.) www.hp.com/go/supplies (Europe) www.hp.com/jp/supply_inkjet (Japan) www.hp.com/paper (Asia/Pacific) Accessory name Description This accessory automatically flips each page to print on both sides. You will save money (two-sided printing reduces paper consumption) and time (no need to remove the paper and reinsert it to print on the back), plus you will make bulky documents more manageable. HP Automatic Two-sided Printing Accessory This accessory may not be available in all countries/regions. The HP Bluetooth® wireless printer adapter goes into the camera port on the front of the printer. This adapter lets you use Bluetooth wireless technology for printing from many Bluetooth-enabled devices, including digital cameras, camera phones, and PDAs. HP Bluetooth® wireless printer adapter 1 For more information on printing with this accessory, go to www.hp.com/go/ bluetooth. Insert the Bluetooth adapter into the front camera port Printer menu Touch the home icon in the upper left-hand corner to access the home screen. You can access all of the functions from the home screen as well as setup menus. HP Photosmart D7300 series User Guide 9 Chapter 1 Print Wizard: Use the wizard to guide you through the printing process. 4×6: Use to print 4×6 inch (10 × 15 cm) photographs. Enlargement: Use Enlargement to print different photo sizes. All: Select to print all the photos from the memory card inserted in the printer. Other Projects: Use Other Projects to print panoramic, HP CD/DVD Tattoos, wallet prints, and passport photos. – Panorama Prints: Select to turn panoramic printing On or Off (default). Select On to print all selected photos with a 3:1 aspect ratio; load 10 x 30 cm (4 x 12 inch) paper before printing. – HP CD/DVD Tattoos: Select to print labels for CD/DVDs. – Wallet Prints: Use to print wallet-sized photos. – Passport Photos: Select to print a passport photo. Save Touch the Save button to save selected images to a connected PC. Share Use the Share button to select and share photos through HP Photosmart Share. Settings ● ● 10 Tools: Use tools to display the ink gauge, adjust the print quality, print a sample page, print a test page, and to clean and align cartridges. – Display Ink Gauge: Use to enable an ink supply gauge on the home screen. – Print quality: Choose either Best (default) or Normal print quality. – Print sample page: Select to print a sample page, which is useful for checking the print quality of the printer. This feature is not available in all printer models. – Print test page: Select to print a test page containing information about the printer that can help in troubleshooting problems. – Clean Printhead: Select to clean the print head when white lines or streaks appear in your printouts. After the cleaning finishes, the printer prints a self test report. You have the option to clean the print head again if the report shows print quality problems. – Align printer: Select to align the printer when white lines or streaks appear in your printouts. Bluetooth – Device address: Some devices with Bluetooth wireless technology require you to enter the address of the device they are trying to locate. This menu option shows the printer address. – Device name: You can select a name for the printer that appears on other devices with Bluetooth wireless technology when they locate the printer. – Passkey: When the Bluetooth Security level of the printer is set to High, you must enter a passkey to make the printer available to other Bluetooth devices. The default passkey is 0000. – Visibility: Select Visible to all (default) or Not visible. When Visibility is set to Not visible, only devices that know the printer address can print to it. – Security level: Select Low (default) or High. The Low setting does not require users of other devices with Bluetooth wireless technology to enter the printer HP Photosmart D7300 series ● ● passkey. High requires users of other devices with Bluetooth wireless technology to enter the printer passkey. – Reset Bluetooth options: Select to reset all items in the Bluetooth menu to their default values. Help Menu: Use the help menu for instructions about using the printer. – Cartridges: Select to see an animation of how to install an ink cartridge. – Main Tray Loading: Select to read main tray paper loading instructions. – Photo Tray Loading: Select to read photo tray paper loading instructions. – Paper jams: Select to see an animation of how to clear a paper jam. – Camera connect: Select to read instructions on how to connect a PictBridge camera to the printer. Preferences – Print paper size: Touch Ask before print to select the paper type and size each time you print (default). – Paper Type: Touch Automatic (default) and the printer will automatically detect the paper type and size when you print. – Date Stamp: Use this option to include the date and/or time on your printed photos. – Colorspace: Choose a colorspace. The Auto-select default tells the printer to use the Adobe RGB colorspace, if available. The printer defaults to sRGB if Adobe RGB is not available. – PictBridge Tray Select: Use to select the default paper tray for printing through the PictBridge connection. – Audio Feedback: Use to enable an audible tone when a button is touched or pressed. – Video enhancement: Select On (default) or Off. When you select On, the quality of photos printed from video clips will be improved. – Restore Factory Defaults: Restores factory settings for all menu items except Select language and Select country/region (under Language in Preference menu) and Bluetooth settings (under Bluetooth in the main printer menu). This setting does not affect HP Instant Share or Network defaults. HP Photosmart D7300 series User Guide 11 Chapter 1 12 HP Photosmart D7300 series 2 Get ready to print This section includes the following topics: ● ● ● Load paper Insert ink cartridges Insert memory cards Load paper Learn how to choose the right paper for your print job and how to load it into the input tray for printing. Choose the right paper Use HP Advanced Photo Paper. It is especially designed to work with the inks in your printer to create beautiful photos. Other photo papers will produce inferior results. For a list of available HP-designed photo paper, or to purchase supplies, go to: ● ● ● ● www.hpshopping.com (U.S.) www.hp.com/eur/hpoptions (Europe) www.hp.com/jp/supply_inkjet (Japan) www.hp.com/paper (Asia/Pacific) The printer is set by default to print the best quality photos on HP Advanced Photo Paper. If you print on a different type of paper, be sure to change the paper type from the printer menu. See Printer menu. Load your paper Paper loading tips: ● ● ● ● ● Load paper with the side to be printed facing down. You can print photos and documents on a wide variety of paper sizes, from 8 x 13 cm (3 x 5 inch) up to 22 x 61 cm (8.5 x 24 inch). The 10 x 15 cm (4 x 6 inch) photo paper is available with and without tabs. Before loading paper, pull the out main paper tray and slide out the paper-width and paper-length guides to make room for the paper. After loading paper, adjust the guides to fit close to the edges of the paper without bending the paper. When finished loading paper, push the main tray back in all the way. Load only one type and size of paper at a time in the same tray. After loading paper, extend the output tray extension to catch your printed pages. Use the directions in the following table to load the most commonly used paper sizes into the printer. Paper type How to load Any supported photo 1. or plain paper media 2. Tray to load Extend the main tray. Load the main tray Slide the paper-width and paper-length guides to their outermost positions. HP Photosmart D7300 series User Guide 13 Chapter 2 (continued) Paper type How to load 3. 4. 5. Tray to load Load paper with the side to be printed facing down. Check that the stack of paper is no higher than the top of the paper-length guide. Adjust the paper-width and paper-length guides inward until they stop at the edges of the paper. Push the main tray all the way in. Load paper and adjust guides inward 1 Paper-width guide 2 Paper-length guide Push in the main tray 1 Photo paper up to 10 x 15 cm (4 x 6 inch) with or without tabs, Hagaki cards, A6 cards, Lsize cards 1. 2. 3. 4. 14 Push in the main tray all the way Lift the output tray and Load the photo tray extend the main paper tray. Adjust the paper-width and paper-length guides outward to make room for the paper. Load up to 20 sheets of paper into the photo tray with the print side down. If you are using tabbed paper, insert the paper so the tab is closer to you. Adjust the paper-width and paper-length guides inward until they stop at the edges of the paper. HP Photosmart D7300 series (continued) Paper type How to load 5. 6. Tray to load Push in the photo tray. Close the output tray. Lift the output tray and adjust guides outward 1 Output tray 2 Paper-width guide 3 Paper-length guide Load photo paper and adjust guides inward 1 Paper-width guide 2 Paper-length guide Insert ink cartridges The first time you set up and use your HP Photosmart printer printer, make sure to install the ink cartridges that were shipped with your printer. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly. Purchasing replacement ink cartridges When purchasing replacement cartridges, refer to the cartridge numbers that appear on the back cover of this guide. These cartridge numbers may vary by country/region. HP Photosmart D7300 series User Guide 15 Chapter 2 Note If you have already used the printer several times and you have installed the HP Photosmart printer software, you can also find the cartridge numbers in the printer software. Windows users: Right-click the HP Digital Imaging Monitor icon in the Windows taskbar, and select Launch/Show HP Solution Center. Select Settings, then Print Settings, and then Printer Toolbox. Click the Estimated Ink Levels tab, and then click Ink Cartridge Information. To order ink cartridges, click Shop Online. Mac users: Click HP Photosmart Premier in the Dock. Choose Maintain Printer from the Settings pop-up menu. Click Launch Utility, and then choose Supplies Status from the pop-up menu. Ink cartridge tips HP Vivera Inks deliver true-to-life photo quality and exceptional fade resistance resulting in vivid colors that last for generations! HP Vivera Inks are specially-formulated and scientifically tested for quality, purity and fade resistance. For best print quality, HP recommends that you install all retail ink cartridges before the install-by date stamped on the box. For optimum printing results, HP recommends using only genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. Ink cartridge 1 Do not insert objects into these holes Caution To prevent ink loss or spillage: leave the ink cartridges installed while transporting the printer, and avoid leaving used ink cartridge(s) out of the printer for extended lengths of time. Inserting or replacing the ink cartridges 1. 16 Make sure the power is on, then lift the top cover. Make sure all packing material has been removed from inside the printer. HP Photosmart D7300 series 2. 3. 4. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer, then lift the latch. The ink cartridge areas are color-coded for easy reference. Lift the latch below the appropriate color to insert or replace a cartridge. From left to right, the ink cartridges are black, yellow, light cyan, cyan, light magenta, and magenta. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge area for the color ink cartridges If you are replacing a cartridge, remove the old cartridge by pulling it toward you out of its slot. Recycle the old cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions and lets you recycle used ink cartridges free of charge. For more information, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ inkjet.html. Remove the new ink cartridge from its packaging, and while holding it by the handle, slide the ink cartridge into the empty slot. Make sure you insert the ink cartridge into the slot that has the same shaped icon and color as the new cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted. HP Photosmart D7300 series User Guide 17 Chapter 2 Note The first time you set up and use the printer, make sure to install the ink cartridges that were shipped with your printer. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly. 5. Press down on the gray latch until it clicks into place. 6. Repeat steps 2 through 5 for each ink cartridge you are replacing. You must install all six cartridges. The printer will not work if an ink cartridge is missing. Close the top cover. The touch screen displays six ink drop icons showing the approximate ink level for each cartridge when low ink levels are detected. 7. Note If you are using non-HP ink, a question mark appears instead of the ink drop in the icon for that cartridge. The printer cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Insert memory cards After you have taken pictures with a digital camera, you can remove the memory card from the camera and insert it into the printer to view and print your photos. The printer can read the following types of memory cards: CompactFlash™, Memory Sticks, Microdrive™, MultiMediaCard™, Secure Digital™, and xD-Picture Card™. Caution Using any other type of memory card may damage the memory card and the printer. To learn about other ways of transferring photos from a digital camera to the printer, see Connecting to other devices. 18 HP Photosmart D7300 series Supported file formats The printer can recognize and print the following file formats directly from a memory card: JPEG, uncompressed TIFF, Motion JPEG AVI, Motion-JPEG QuickTime, and MPEG-1. If your digital camera saves photos and video clips in other file formats, save the files to your computer and print them using a software program. For more information, see the electronic Help. Inserting a memory card Memory card slots 1 xD-Picture Card 2 Compact Flash I and II, Microdrive 3 Memory Stick 4 Secure Digital, MultiMediaCard (MMC) Memory card types Find your memory card in the following table and use the instructions to insert the card into the printer. Guidelines: ● ● ● Insert only one memory card at a time. Gently push the memory card into the printer until it stops. The memory card slot allows for only a portion of the card to insert into the printer; do not try to force the memory card all the way into the printer. When the memory card is inserted correctly, the memory card light flashes and then remains solid green. Caution 1 Inserting the memory card any other way may damage the card and the printer. Caution 2 Do not pull out a memory card while the memory card light is flashing green. For more information, see Removing a memory card. HP Photosmart D7300 series User Guide 19 Chapter 2 Memory card How to insert the memory card CompactFlash ● ● Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first Memory Stick ● ● ● Angled corner is on the left Metal contacts face down If you are using a Memory Stick Duo or Memory Stick PRO Duo card, attach the adapter that came with the card before you insert the card into the printer Microdrive ● ● Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first MultiMediaCard ● ● Angled corner is on the right Metal contacts face down Secure Digital ● ● Angled corner is on the right Metal contacts face down xD-Picture Card ● ● Curved side of card points toward you Metal contacts face down Removing a memory card Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer. 20 HP Photosmart D7300 series Caution Do not pull out a memory card while the Memory Card light is flashing. A flashing light means that the printer is accessing the memory card. Removing a memory card while it is being accessed may damage the printer and the memory card or corrupt the information on the memory card. HP Photosmart D7300 series User Guide 21 Chapter 2 22 HP Photosmart D7300 series 3 Printing photos without a computer The HP Photosmart D7300 series printer lets you select, enhance, and print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start booklet, you can insert a memory card in the printer and print your photos using the buttons on the printer control panel. You can also print photos directly from a digital camera. For more information, see Print photos from a digital camera. Printing photos You can print photos without a computer in several different ways: ● ● ● Insert a memory card with photos on it into one of the memory card slots on the printer Connect a PictBridge digital camera to the camera port on the front of the printer Install the optional HP Bluetooth® wireless printer adapter and print from a digital camera with Bluetooth wireless technology Print photos from a memory card You can print photos from a memory card by inserting the card into the printer and using the printer control panel to view, select, enhance, and print photos. You can also print camera-selected photos—photos you marked for printing using a digital camera— directly from a memory card. Printing from a memory card is quick and easy, and does not drain the digital camera batteries. If you want to… Follow these steps: Print one or more photos 1. 2. Before you begin, make sure that the memory card is inserted in the printer and the paper tray 3. you want to use is loaded with 4. the correct paper. 5. Check the Photo tray light to verify that the correct tray is selected — the light should be off for the Main tray and on for the Photo tray. 6. Print all photos on the memory card 1. 2. 3. Before you begin, make sure that the memory card is inserted 4. in the printer and the paper tray HP Photosmart D7300 series User Guide Touch Print. Touch 4×6 or Enlargement to select your desired photo size. Touch the desired paper size. Using the left and right arrow keys, scroll through the available photos. Touch the desired photos to select one or more images. Note Press Zoom - to view 4 images on the touch screen display. Press Print to print the selected photographs. Touch Print. Touch All. Touch the desired paper size. Touch the desired photo size. 23 Chapter 3 (continued) If you want to… Follow these steps: you want to use is loaded with the correct paper. Print camera-selected photos 1. from a memory card When you select photos for printing using a digital camera, the camera creates a Digital Print Order Format (DPOF) file that identifies the selected photos. The printer can read DPOF 1.0 and 1.1 files directly from a memory card. 2. 3. 4. 5. Use the digital camera to select the photos you want to print. For more information, see the documentation that came with the camera. If you select default as the photo layout with the camera, touch the Layout to select a photo layout. If you select a photo layout other than default with the camera, photos print in the cameraselected layout regardless of the printer setting. Load the desired paper. Remove the memory card from the digital camera and insert it into the printer. When a message appears on the printer screen asking if you want to print the camera-selected photos, touch . The photos you selected with the camera begin printing. If the printer cannot find or read all of the cameraselected photos on the card, it prints the photos that it can read. After printing, the printer deletes the DPOF file and unmarks the photos. Print using the Wizard The print wizard provides detailed instructions about selecting, sizing, editing, and printing photographs. 1. 2. 3. Print photos from video clips 1. You can view video clips on the 2. touch screen display, and select 3. and print individual frames. When you first insert a memory card containing a video clip, the printer uses the first frame of the video clip to represent the clip 4. on the printer screen. The printer recognizes video clips recorded in these formats: 5. ● ● ● 24 Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 Touch Print. Touch Wizard. Follow the prompts to print your desired photo or photos. Touch Print. Touch 4×6 or Enlargement to select your desired photo size. Scroll to select the available videos using the left and right arrows. Note Videos display a video camera icon in the center of the image. Touch the play icon to play the video. You can fast-forward or rewind the video by touching the forward and reverse arrows. To select a frame to print, pause the video by touching the pause icon. The video must be paused to select frames for printing. Note Touch the forward or reverse icons to advance or rewind the video frame-by-frame. HP Photosmart D7300 series (continued) If you want to… Follow these steps: The printer ignores video clips in any other format. 6. 7. Touch the desired frame to select it for printing. Touch Print to print the selected frames. Before you begin, make sure that the memory card is inserted in the printer and the paper tray you want to use is loaded with the correct paper. Print a photo index 1. 2. A photo index shows thumbnail views and index numbers for up 3. 4. to 2000 photos on a memory card. Use plain paper instead of photo paper to reduce costs. Touch Print. Touch All. Select 8.5×11 paper. Touch the index sheet icon. A photo index may be several pages long. Before you begin, make sure that the memory card is inserted in the printer and the paper tray you want to use is loaded with the correct paper. Stop printing To stop a print job in progress, press Cancel. Print photos from a digital camera You can print photos by connecting a PictBridge digital camera directly to the camera port of the printer with a USB cable. If you have a digital camera with Bluetooth wireless technology, you can insert the optional HP Bluetooth® wireless printer adapter in the printer and send photos to the printer wirelessly. When you print from a digital camera, the printer uses the settings that you selected on the camera. For more information, see the documentation that came with the camera. To print photos from a… Follow these steps Digital camera with Bluetooth 1. wireless technology If you have a digital camera with Bluetooth wireless technology, 2. you can purchase the optional 3. HP Bluetooth® wireless printer adapter and print from a camera using a Bluetooth wireless connection. 4. HP Photosmart D7300 series User Guide Set the Bluetooth options for the printer using the Bluetooth menu on the touch screen display. For more information, see Bluetooth. Load printer paper. Insert the HP Bluetooth® wireless printer adapter into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. Follow the instructions in the documentation that came with the digital camera to send photos to the printer. 25 Chapter 3 (continued) To print photos from a… Follow these steps Note You can also print from other devices with Bluetooth wireless technology, such as PDAs and camera phones. For more information, see Connecting to other devices and the documentation that came with your Bluetooth adapter. Digital camera with PictBridge technology 1. 2. 3. Turn on the PictBridge digital camera and select the photos you want to print. Load paper. Make sure the camera is in PictBridge mode, then connect it to the camera port on the front of the printer using the USB cable that came with the camera. Once the printer recognizes the PictBridge camera, the selected photos print automatically. Print photos from an iPod If you have an iPod that can store photos, you can connect your iPod to the printer and print the photos. Before you begin Check that the images you copy to the iPod are in JPEG format. Note iPods might not be available in your country/region. To import photos to an iPod 1. Copy photos from a memory card to your iPod using the Belkin Media Reader for iPod. 2. Verify that photos are on your iPod by selecting Photo Import on the iPod menu. Photos appear as Rolls. To print photos from an iPod 1. Connect the iPod to the camera port on the front of the printer using the USB cable that came with the iPod. The printer screen displays Reading Device for several minutes while the photos are read. Then the photos appear on the printer screen. 2. Select the photo(s) you want to print and press Print. For more information on selecting and printing photos, see Printing photos. 26 HP Photosmart D7300 series Photo layouts Touch Enlargements from the printer menu, then touch your desired paper size to select a layout for the photos you want to print. Layout Paper size (photo size) 1 per page borderless 4 x 6 inch (4 x 6 inch) 10 x 15 cm (10 x 15 cm) 5 x 7 inch (5 x 7 inch) 8.5 x 11 inch (8.5 x 11 inch) 1 per page 3.5 x 5 inch (3.25 x 4.75 inch) 4 x 6 inch (3.75 x 5.75 inch) 10 x 15 cm (9.53 x 14.6 cm) 5 x 7 inch (4.75 x 6.75 inch) 8 x 10 inch (7.75 x 9.75 inch) 8.5 x 11 inch (8 x 10 inch) A6 (9.86 x 14.16 cm) A4 (20 x 25 cm) Hagaki (9.36 x 14.16 cm) L (8.25 x 12.06 cm) 2 per page 3.5 x 5 inch (2.25 x 3.25 inch) 4 x 6 inch (2.75 x 3.75 inch) 5 x 7 inch (3.25 x 4.75 inch) 8 x 10 inch (4.75 x 6.5 inch) 8.5 x 11 inch (5 x 7 inch) A6 (6.92 x 9.86 cm) A4 (13 x 18 cm) Hagaki (6.8 x 9.36 cm) L (5.87 x 8.25 cm) 3 per page 3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.625 inch) 5 x 7 inch (2.25 x 3.375 inch) 8 x 10 inch (3.33 x 5 inch) 8.5 x 11 inch (4 x 6 inch) A6 (4.77 x 7.15 cm) A4 (10 x 15 cm) Hagaki (4.52 x 6.78 cm) HP Photosmart D7300 series User Guide 27 Chapter 3 (continued) Layout Paper size (photo size) L (3.96 x 5.94 cm) 4 per page 3.5 x 5 inch (1.5 x 2.25 inch) 4 x 6 inch (1.75 x 2.5 inch) 5 x 7 inch (2.2 x 3.25 inch) 8 x 10 inch (3.5 x 4.75 inch) 8.5 x 11 inch (3.5 x 5 inch) A6 (4.77 x 6.92 cm) A4 (9 x 13 cm) Hagaki (4.52 x 6.5 cm) L (3.96 x 5.7 cm) 9 per page 3.5 x 5 inch (1 x 1.375 inch) 4 x 6 inch (1.125 x 1.5 inch) 5 x 7 inch (1.5 x 2 inch) 8 x 10 inch (2.25 x 3 inch) 8.5 x 11 inch (2.5 x 3.25 inch) – Wallet size A6 (3.07 x 4.05 cm) A4 (6.4 x 8.4 cm) Hagaki (2.9 x 3.86 cm) L (2.53 x 3.36 cm) Note The printer may rotate the photos to fit the layout. Improving photo quality The printer provides a variety of enhancements that can improve the quality of a photo printed from a memory card. These print settings do not change the original photo. They only affect printing. Problem How to correct it Photos with poor brightness 1. 2. 3. 4. 5. 28 Touch Print. Touch 4×6 or Enlargement to select your desired photo size. Touch the desired paper size. Touch Edit, then touch Photo Brightness. Touch the brightness slider to increase or decrease the photo brightness to the desired level, then touch OK. HP Photosmart D7300 series (continued) Problem How to correct it Photos with red eye The automatic red eye removal feature is enabled when you turn on the Photo fix function. Enabling the Photo Fix function applies Smart Focus, Adaptive Lighting, and red eye removal features to selected photos. ➔ Poor-quality video clips This preference affects photos printed from video clips. Note This feature does not improve photos printed using the Video action prints feature in the Print Options menu. This feature also does not work with photos printed in the 9-per-page layout. Press Autocorrect to enable the Photo Fix function. Improve the quality of photos printed from video clips 1. Touch Settings. 2. Touch the arrows to scroll and locate Preferences. 3. Touch Preferences. 4. Using the arrows, locate then touch Video Enhancement. 5. Touch On, then touch OK. For information about printing photos from video clips, see Print photos from a memory card. Getting creative The printer provides a variety of tools and effects that let you use your photos in creative ways. These print settings do not change the original photo. They only affect printing. To try these features… Follow these steps Add a color effect 1. 2. You can set the printer to change the color option applied to a photo from Color (default) 3. 4. to Black & white, Sepia, or Antique. 5. Photos printed in Sepia print in 6. brown tones and look similar to photos produced in the early 7. 1900s. Photos printed in Antique print in the same brown tones, but with some pale colors added to give the appearance that the photos are hand-colored. HP Photosmart D7300 series User Guide Touch Print. Touch 4×6 or Enlargements and select your desired photo size. Touch the desired paper size. Touch the desired photos to select one or more images. Touch Edit from a selected photo. Use the arrows to locate the Color Effect function. Touch Color Effect. Touch the desired color effect. 29 Chapter 3 (continued) To try these features… Follow these steps Add the date and time to your 1. prints 2. 3. You can print a stamp on the front of your photos that shows when the photo was taken. This preference affects all prints. Touch Settings. Touch Preferences, then touch Date Stamp. Touch one of the following date/time stamp options: – Date and Time – Date Only – Off If you use a computer to modify the photo and then save your changes, the original date and time information are lost. Changes that you make to the photo using the printer control panel do not affect the date and time information. Change the print quality To change the print quality to Normal for one You can change the print quality print job: 1. Touch Settings. for photos. Best quality is the 2. Touch Tools, then touch Print quality. default and produces the highest quality photos. Normal 3. Touch Normal, then touch OK. quality conserves ink and prints Print quality will revert to Best after the next print job. faster. Crop a photo Press Zoom + and Zoom – to increase or decrease the magnification by 1.25×. The maximum level is 5.0×. 1. 2. 3. 4. 5. Touch Print. Touch 4×6 or Enlargement to select your desired photo size. Touch the desired paper size. Touch the desired photo to select the image. Press Zoom + to increase the magnification of the photo by 1.25×. The green crop box appears. Press Zoom + repeatedly until you reach the desired magnification. (After zooming in, you can zoom back out by pressing Zoom –.) Note The crop box changes from green to yellow if printing at the selected magnification will noticeably reduce the print quality. 6. 7. Print panoramic photos 30 1. 2. At any magnification level, touch the arrows to move the crop box left, right, up, or down. Touch Crop when the portion of the image you want to print is in the crop box. Cropping does not change the original photo. It only affects printing. Touch Print. Touch Other Projects, then touch Panorama Prints. HP Photosmart D7300 series (continued) To try these features… Follow these steps 3. 4. Follow the prompt to load 10 x 30 cm (4 x 12 inch) media, then touch OK. Touch a photo to select it. If desired, crop the photo before printing. See The crop box has a 3:1 aspect ratio. Note All photos printed in panoramic mode are printed borderless. HP Photosmart D7300 series User Guide 31 Chapter 3 32 HP Photosmart D7300 series 4 Getting connected Use the printer to stay connected to other devices and people. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need This lets you... Memory cards ● ● A memory card Print directly from a memory card to the printer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software. For more information, see Saving photos to a computer and Print photos from a memory card. A compatible digital camera memory card Insert the memory card into the appropriate memory card slot on the front of the printer. USB ● ● ● A Universal Serial Bus (USB) 2.0 fullspeed compliant cable 3 meters (10 ● feet) or less in length. For instructions about connecting the printer with a USB cable, see the Quick Start booklet. ● A computer with Internet access (to use HP Photosmart Share). ● PictBridge Print from a computer to the printer. See Printing from a computer. Save photos from a memory card inserted in the printer to a computer where you can enhance or organize them in the HP Photosmart Premier or other software. Share photos through HP Photosmart Share. Print directly from an HP Photosmart direct-printing digital camera to the printer. For more information, see Print photos from a digital camera and the camera documentation. Print directly from a PictBridge-compatible digital camera to the printer. For more information, see Print photos from a digital camera and the camera documentation. The PictBridge symbol HP Photosmart D7300 series User Guide 33 Chapter 4 (continued) Connection type and what you need This lets you... A PictBridge-compatible digital camera and a USB cable. Connect the camera to the camera port on the front of the printer. Bluetooth Print from any device with Bluetooth The optional HP Bluetooth wireless printer wireless technology—such as a digital camera, a camera phone, or a PDA—to adapter. the printer. If the printer came with this accessory or you have purchased it separately, see the If you connect the optional HP Bluetooth wireless printer adapter to the printer accompanying documentation and the through the camera port, be sure to set the onscreen Help for instructions. Bluetooth printer menu options as needed. See Settings. HP iPod Print directly from an HP iPod (with photos An HP iPod and the USB cable that came stored in it) to the printer. For more with it. Connect the HP iPod to the camera information, see Print photos from an iPod. port on the front of the printer. 34 HP Photosmart D7300 series Saving photos to a computer You can save photos to a computer from any memory card inserted in the printer, if you set up a USB connection between the two devices. If you are using a Windows computer Use either of these methods to save photos to your computer. ● ● Insert a memory card into the printer. TheHP Photosmart Premier transfer software (HP Transfer and Quick Print) opens on your computer screen and allows you to designate a location on the computer to save images. For more information, see the onscreen HP Photosmart printer software help. Insert a memory card into the printer. The memory card appears in Windows Explorer as a removable drive. Open the removable drive and drag photos from the card to any location on your computer. If you are using a Macintosh 1. Insert a memory card into the printer. 2. Wait for iPhoto to start and read the contents of the memory card. 3. Click Import to save the photos on the card to your Macintosh. Note The memory card also appears on the desktop as a drive icon. You can open it and drag photos from the card to any location on your Macintosh. Connecting through HP Photosmart Share Use HP Photosmart Share to share photos with friends and relatives using e-mail, online albums, or an online photo finishing service. Your printer must be connected through a USB cable to a computer with Internet access and have all the HP software installed. If you try to use Share and do not have all the required software installed or configured, a message prompts you through the required steps. Use Share (USB) to send photos (Windows users): 1. Insert a memory card and select some photos. 2. Touch Share on the printer screen. 3. Follow the instructions on your computer to share the selected photos with others. Use Share (USB) to send photos (Mac users) 1. Open HP Photosmart Premier and select photos to share. For information about HP Photosmart Premier, see HP Photosmart Premier. 2. Click the Applications tab in HP Photosmart Premier, then double-click HP Photosmart Share. 3. Follow the instructions on your computer to share the selected photos with others. See the onscreen software help for more information about using HP Photosmart Share HP Photosmart D7300 series User Guide 35 Chapter 4 36 HP Photosmart D7300 series 5 Printing from a computer To print from a computer, the printer software must be installed. During software installation, either HP Photosmart Premier (Mac users and Windows Full-install users) or HP Photosmart Essential (Windows Express-install users) is installed on your computer, allowing you to organize, share, edit, and print photos. For more information on installing the software, see the Quick Start Guide. Update the software regularly to ensure you have the latest features and improvements; for instructions, see Update the software. To work with photos, you need to transfer them to a computer that is connected to the printer. See Saving photos to a computer. Note Windows users: HP Photosmart Premier can only be used on computers with processors that have Intel® Pentium® III (or equivalent) and higher. Using creative options in the printer software Read through these tips on how to open and use HP Photosmart Premier, HP Photosmart Essential, and HP Photosmart Share. HP Photosmart Premier HP Photosmart Premier is an easy-to-use software program that gives you everything you need to have fun with your photos, in addition to basic photo editing and printing. This software also gives you access to HP Photosmart Share so that you can easily share your photos. Open HP Photosmart Premier (Windows users) ➔ Double-click the HP Photosmart Premier icon on your desktop. If you need help, see the software help within HP Photosmart Premier. Open HP Photosmart Premier (Mac users) ➔ Click the HP Photosmart Premier icon in the Dock. If you need help, select HP Photosmart Premier help from the help menu. Explore the many features of HP Photosmart Premier: ● ● ● ● ● ● View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos in different sizes and in multiple layouts. Print — Print your photos in different sizes and in multiple layouts. Share — Send photos to family and friends without the bulky attachments using HP Photosmart Share, a better way to send e-mail. Create — Easily create album pages, cards, calendars, panoramic photos, CD labels, and more. Back-up — Make back-up copies of your photos to store and save. HP Photosmart Essential HP Photosmart Essential is an easy-to-use software program that gives you basic photo editing and printing capabilities. This software also gives you access to HP Photosmart HP Photosmart D7300 series User Guide 37 Chapter 5 Share so that you can easily share your photos. HP Photosmart Essential is only available for Windows users. Open HP Photosmart Essential (Windows users) ➔ Double-click the HP Photosmart Essential icon on your desktop. If you need help, see the software help within HP Photosmart Essential. Explore the many features of HP Photosmart Essential: ● ● ● ● View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect. Print — Print your photos in different sizes and in multiple layouts. Share — Send photos to family and friends without the bulky attachments with HP Photosmart Share, a better way to send e-mail. HP Photosmart Share HP Photosmart Share allows you to send photos to family and friends without bulky email attachments. For more information, see Connecting through HP Photosmart Share and the HP Photosmart Premier or HP Photosmart Essential help. Open HP Photosmart Share (Windows users) ➔ Click the HP Photosmart Share tab within HP Photosmart Premier or HP Photosmart Essential. Open HP Photosmart Share (Mac users) ➔ Click the Applications tab in HP Photosmart Premier, then double-click HP Photosmart Share. Set print preferences Print preferences are set by default, but can be altered to suit your needs. You can set specific job settings when you print from the computer. When you change settings before printing, the changes only affect the current print job. In some Windows software programs, you need to click Properties or Preferences within the Print dialog box to access the advanced printing features. See the electronic Help for more information about printing preferences. Access print preferences (Windows users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Change the printing preferences in the Print dialog box tabs, or click Properties or Preferences to access more printing preferences. Access print preferences (Mac users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Change the printing preferences in the Print dialog box by selecting the print options you want to change in the Copies & Pages drop-down menu. For more information on changing the printing preferences, see the electronic Help. 38 HP Photosmart D7300 series Open the electronic help Windows users: ● Press F1 on your keyboard. ● For field-level help, click the ? in the top right corner of the Print dialog box. Mac users: 1. From the Finder menu, select Help, and then Mac Help. 2. Select HP Photosmart Premier help from the Library, and then select HP Photosmart printer help. HP Real Life technologies features Explore the many photo editing and enhancing options in the HP Real Life technologies software features. These features—such as automatic red eye removal and adaptive lighting—make it easy for you to print high-quality photos. Access Real Life technologies features (Windows users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Click the Paper/Quality tab, then click the Real Life Digital Photography button —OR— Click the Properties or Preferences button, and then click the Real Life Digital Photography button. Access Real Life technologies features (Mac users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Select Real Life Digital Photography from the Copies & Pages drop-down menu. HP Photosmart D7300 series User Guide 39 Chapter 5 40 HP Photosmart D7300 series 6 Care and maintenance The printer requires very little maintenance. Follow the guidelines in this section to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. ● ● ● ● Clean and maintain the printer Update the software Store and transport the printer and ink cartridges Maintain the quality of photo paper Clean and maintain the printer Keep the printer and print cartridge clean and well maintained using the simple procedures in this section. Clean the outside of the printer 1. 2. Turn off the printer, then disconnect the power cord from the back of the printer. Wipe the outside of the printer with a soft cloth that has been lightly moistened with water. Caution Do not use any type of cleaning solution. Household cleaners and detergents may damage the printer finish. Do not clean the interior of the printer. Keep all fluids away from the interior. Do not lubricate the metal rod on which the print head slides. Noise is normal when the print head moves back and forth. Aligning the printer Use the following procedure when the self test report shows streaking or white lines through any of the blocks of color. If you still have print quality problems after aligning the printer, try cleaning the print head using the procedure described in Care and maintenance. If print quality problems persist after aligning and cleaning, contact HP Support. 1. 2. 3. 4. 5. Load letter or A4 unused plain white paper into the Main tray. Touch Settings. Touch Tools, then scroll and find Align printer. Touch Align printer. The printer aligns the print head, prints an alignment page, and calibrates the printer. Recycle or discard the alignment page. Touch OK. Print a sample page You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly. 1. 2. 3. Load paper in the Main tray. Use plain paper to conserve photo paper. Touch Settings. Touch Tools, then touch Print sample page. HP Photosmart D7300 series User Guide 41 Chapter 6 Automatically clean the printhead If you notice white lines or streaks on the photos you print, or in the color blocks of the self test report, use this procedure to clean the print head. Do not clean the print head unnecessarily, as this wastes ink and shortens the life of the ink nozzles on the print head. 1. 2. 3. 4. Load paper in the Main tray. Use plain paper to conserve photo paper. Touch Settings. Touch Tools, then scroll to Clean printhead. Touch Clean printhead. If print quality still seems poor after you clean the print head, try aligning the printer using the procedure described in Aligning the printer. If print quality problems persist after cleaning and aligning, contact HP support. Manually clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if a message appears on the printer screen that says a cartridge is missing or damaged. Before cleaning the ink cartridge contacts, remove the ink cartridge and verify that nothing is covering the ink cartridge contacts or the ink cartridge slot, then reinstall the ink cartridge. If you continue to get a message that says a cartridge is missing or damaged, clean the ink cartridge contacts. If you still get this message after cleaning the contacts, you will need a replacement ink cartridge. Remove the affected ink cartridge and look at the end-of-warranty date on the bottom, in YYYY/MMM/DD format. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge. To clean the ink cartridge contacts: 1. Gather the following items to clean the contacts: – Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the ink cartridge) Caution Do not use platen cleaners or alcohol to clean the ink cartridge contacts. These can damage the ink cartridge or the HP Photosmart printer printer. – 2. 3. Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers. Open the top cover of the printer. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer, then lift the latch. Caution Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave the ink cartridge outside the printer for more than 30 minutes. 4. 5. 42 Lightly moisten a swab or cloth with water and squeeze out any excess water. Hold the ink cartridge by its handle and gently wipe only the copper-colored contacts with the swab or cloth. HP Photosmart D7300 series 1 6. 7. 8. Gently wipe only the copper-colored contacts Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place. Repeat if necessary for the other ink cartridges. Close the top cover. Caution The ink supply may become pressurized. Inserting a foreign object into the ink supply could result in ink being expelled and coming in contact with persons or property. Print a self test report If you are experiencing problems with printing, print a self test report. This two-page report —labelled the Extended Self Test Diagnostic Page—can help you diagnose printing problems and can provide valuable information if you need to call HP Support. You can also use this report to check on the approximate percentage of ink remaining in the ink cartridges. 1. 2. 3. Touch Settings. Touch Tools, then scroll to Print test page. Touch Print test page. The HP Photosmart printer prints a two-page self test report that contains the following information: ● ● ● ● ● ● ● Product information: Includes the model number, serial number, and other product information. Revision information: Includes the firmware version number and indicates whether or not you have an HP two-sided printing accessory (duplexer) installed. Ink delivery system information: Displays the approximate ink level of each installed ink cartridge, the status of each ink cartridge, the date each cartridge was installed, and the expiration date for each cartridge. Print head assembly information: Contains information that may be used for diagnostic purposes if you need to call HP Support. Print head parameters: Contains information that may be used for diagnostic purposes if you need to call HP Support. Print quality pattern: Displays six color blocks, representing each of the six installed cartridges. When streaks appear through the color blocks, or there are missing color blocks, clean the print head using the procedure described in Care and maintenance. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in Aligning the printer. If the color blocks continue to show print quality problems after cleaning and aligning, contact HP support. History log: Contains information that may be used for diagnostic purposes if you need to call HP Support. HP Photosmart D7300 series User Guide 43 Chapter 6 Self test report Update the software Download the latest printer software update periodically to ensure you have the latest features and improvements. You can download printer software updates by going to www.hp.com/support or by using HP Software Update. Note The printer software update that you download from the HP Web site does not update the HP Photosmart Premier software. Downloading the software (Windows) Note Make sure you are connected to the Internet before you use HP Software Update. 1. 2. From the Windows Start menu, select Programs (in Windows XP, select All Programs) > Hewlett-Packard > HP Software Update. The HP Software Update window opens. Click Check Now. HP Software Update searches the HP Web site for printer software updates. If the computer does not have the most recent version of the printer software installed, a software update appears in the HP Software Update window. Note If the computer has the most recent version of the printer software installed, the following message appears in the HP Software Update window: “No updates are available for your system at this time”. 3. 4. 5. 44 If a software update is available, click the checkbox next to the software update to select it. Click Install. Follow the onscreen instructions to complete the installation. HP Photosmart D7300 series Downloading the software (Mac) Note Make sure you are connected to the Internet before you use HP Photosmart Updater. 1. 2. 3. On your Mac in the Finder, choose Go > Applications. Choose Hewlett-Packard > Photosmart > HP Photosmart Updater. Follow the onscreen instructions to check for software updates. If you are behind a firewall, you need to enter the proxy server information in the updater. Store and transport the printer and ink cartridges Protect the printer and ink cartridges by storing them properly when you are not using them. Store and transport the printer The printer is built to withstand long or short periods of inactivity. Store the printer indoors out of direct sunlight in a place without temperature extremes. Caution To prevent ink loss or spillage: do not transport or store the printer on its side, and leave the ink cartridges installed while storing and transporting the printer. Store and transport the ink cartridges When you transport or store the printer, always leave the active ink cartridge inside the printer to prevent the ink from drying out. Caution 1 To prevent ink loss or spillage: leave the ink cartridges installed while storing and transporting the printer, and avoid leaving used ink cartridge(s) out of the printer for extended lengths of time. Caution 2 Make sure the printer completes its power-down cycle before you unplug the power cord. This allows the printer to store the print head properly. Follow this tip to help maintain your HP ink cartridges and ensure consistent print quality: Keep all unused ink cartridges in their original sealed packages until they are needed. Store ink cartridges at room temperature (15-35 °C or 59-95 °F). Maintain the quality of photo paper For best results with photo paper, follow the guidelines in this section. To store photo paper ● Store the photo paper in its original packaging or in a resealable plastic bag. ● Store the packaged photo paper on a flat, cool, and dry surface. ● Return unused photo paper to the plastic bag. Paper left in the printer or exposed to the elements may curl. HP Photosmart D7300 series User Guide 45 Chapter 6 To handle photo paper ● Always hold photo paper by the edges to avoid fingerprints. ● If the photo paper has curled edges, place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat. 46 HP Photosmart D7300 series 7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● Printer hardware problems Printing problems Error messages For additional troubleshooting information, see: ● ● Software installation troubleshooting: The Quick Start guide that came with the printer. Printer software and printing from a computer troubleshooting: The onscreen HP Photosmart Printer Help. For information about viewing the onscreen HP Photosmart Printer Help, see Welcome. Mac users should also check for troubleshooting and readme options on the HP Photosmart Menu in the Dock. Printer hardware problems Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Note If you want to connect the printer to a computer with a USB cable, HP recommends using a 2.0 high-speed compliant cable 3 meters (10 feet) or less in length. The Print light is flashing blue but the printer is not printing Solution The printer is busy processing information; wait for it to finish. The Attention light is on Solution ● Check the printer screen for instructions. If a digital camera is connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions. ● Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. Turn on the printer. If the Attention light stays on after trying the above solutions, go to www.hp.com/ support, or contact HP Support for help. HP Photosmart D7300 series User Guide 47 Chapter 7 The printer does not find the photos I stored on my memory card Solution The memory card may contain file types the printer cannot read directly from the card. ● Save the photos to a computer, then print them from the computer. For more information, see the onscreen HP Photosmart Printer Help and the documentation that came with the camera. ● The next time you take photos, set the digital camera to save them in a file format the printer can read directly from the memory card. For a list of supported file formats, see Printer specifications. For instructions on setting the digital camera to save photos in specific file formats, see the documentation that came with the camera. The memory card may need to be reformatted if the problem persists. The printer is plugged in but will not turn on Solution ● The printer may have drawn too much power. Unplug the printer power cord. Wait about 10 seconds, then plug the cord back in. Turn on the printer. ● The printer may be plugged into a power strip that is turned off. Turn on the power strip, then turn on the printer. ● The power cord could be defective. Make sure the green light on the power cord is lit. The printer makes noises when I turn it on, or starts making noises after sitting unused for a while Solution The printer may make noises after long periods of inactivity (approximately 2 weeks) or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output. All the lights are flashing on the printer Solution The printer has encountered a hardware error and may need to be serviced. Unplug the power cord to the printer. Wait about 10 seconds, and then plug it in again. Turn on the printer. If the lights are still flashing, please go to www.hp.com/support, or contact HP Support for help. Printing problems Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. 48 HP Photosmart D7300 series The printer does not print borderless photos when I print from the control panel Solution Make sure the correct layout is selected when setting up the print job. When selecting photo and papaer size, the image rectangle must be solidly filled with orange to indicate a borderless print. Printing is very slow Solution You may have one of the following situations: 1) you may be printing a PDF or a project containing high-resolution graphics or photos or 2) you may have selected the highest resolution for your printout. Large, complex projects containing graphics or photos print slower than text documents, especially at higher resolutions. Paper does not feed into the printer correctly from the Main tray Solution ● There may be too much paper loaded in the tray. Remove some paper and try printing again. ● The Main tray may not be pushed in all the way. Push the Main tray all the way in. ● The paper guides may not be adjusted correctly. Make sure the paper-width and paper-length guides fit close to the edges of the paper without bending the paper. ● Two or more pieces of paper may be sticking together. Remove the paper from the Main tray, fan the edges of the stack to separate the sheets of paper, then reload the paper and try printing again. ● If the paper is wrinkled or bent, try using different paper. ● The paper may be too thin or too thick. Use HP inkjet paper for best results. For more information, see Choose the right paper. Printed pages are dropping off of the Output tray Solution Always extend the Output tray extension when you print. The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart Printer Help for more information. The document printed at an angle or is off-center Solution ● The paper may not be loaded correctly. Reload the paper, making sure it is correctly oriented in the Main tray and that the paper-width and paper-length HP Photosmart D7300 series User Guide 49 Chapter 7 ● ● guides fit close to the edges of the paper. For paper-loading instructions, see Load your paper. If you are using a two-sided printing accessory, try removing it, replacing the rear access door, and printing again. The printer may need to be aligned. For more information, see Aligning the printer. Colors are not printing satisfactorily Solution ● One of the color ink cartridges may be very low on ink, resulting in another color being substituted during printing. Check the estimated ink levels by touching the ink icons on the home screen. If an ink cartridge is low on ink, replace it. For more information, see Insert ink cartridges. ● The printer may need to be aligned. For more information, see Aligning the printer. ● The print head may need to be cleaned. For more information, see Care and maintenance. No page came out of the printer or the paper jammed while printing Solution ● The printer may need attention. Read the printer screen for instructions. ● The power may be off or there may be a loose connection. Make sure the power is on and the power cord is securely connected. ● You may not have any paper in the Main tray or Photo tray. Check that the paper is loaded correctly. For paper-loading instructions, see Load your paper. ● If the paper jammed while printing, try the following: – Turn off the printer, then unplug it from the power source. Clear the printer of any paper obstructing the paper path. Remove the rear access door. Gently remove the jammed paper from the printer, then replace the rear access door. If all jammed paper cannot be removed from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover. For illustrations of the two places to clear a paper jam, see Paper errors. When you are finished clearing the paper jam, plug the printer back in, turn it on, and try printing again. – If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. A blank page came out of the printer Solution ● You may have begun printing and then cancelled the print job. 50 HP Photosmart D7300 series ● If you cancelled the print job before printing started, the printer may have already loaded paper in preparation for printing. The next time you print, the printer ejects the blank page before starting the new printing project. A print job with a large amount of data may have been sent to the printer. Wait for the printer to service the print head before it continues printing. The printer asked me to print an alignment page Solution Periodically, the printer needs to perform a print head alignment to maintain optimal print quality. When prompted, load plain letter or A4 paper. Discard or recycle the alignment page. The photo did not print using the default print settings Solution You may have changed the print settings for the selected photo. Print settings you apply to an individual photo override the default print settings. Discard all print settings that have been applied to an individual photo by deselecting the photo. For more information, see Settings. The printer ejects the paper when preparing to print Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor Solution ● One of the ink cartridges may be very low on ink, resulting in another color being substituted during printing. Check the estimated ink levels by touching the ink icons on the home screen. If an ink cartridge is low on ink, replace it. For more information, see Insert ink cartridges. ● Use photo paper designed for the printer. For best results, use the papers recommended in Choose the right paper. ● You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing down. ● You may have selected a low-resolution setting on the digital camera. Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution. ● There may be a problem with an ink cartridge or with the print head. Try the following: – Remove and then reinsert each ink cartridge, one at a time, to make sure they are all properly seated. – Run the automatic print head cleaning procedure. For more information, see Care and maintenance. HP Photosmart D7300 series User Guide 51 Chapter 7 – – Align the printer. For more information, see Aligning the printer. If print quality problems persist after you have tried all of the above solutions, contact HP Support. Photos are not printing correctly Solution ● You may have loaded the photo paper incorrectly. Load the photo paper with the side to be printed facing down. ● The photo paper may not have fed into the printer correctly. Try the following: – Check for a paper jam. For more information, see Paper errors. – Insert the photo paper as far as it will go into the Photo tray. – Load one sheet of photo paper at a time. The photos I marked for printing in the digital camera do not print Solution Some digital cameras let you mark photos for printing in both the camera's internal memory and on the memory card. If you mark photos in the internal memory, and then move photos from the camera's internal memory to the memory card, the marks do not transfer. Mark photos for printing after you transfer them from the digital camera's internal memory to the memory card. Error messages Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error messages that appear on the printer screen can be divided into the following types: ● ● ● ● Paper errors Ink cartridge errors Memory card errors Computer printing errors Paper errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Paper jam. Clear jam then press OK. Solution Turn off the printer, then unplug it from the power source. Clear the printer of any paper that may be obstructing the paper path. Remove the rear access door. Gently remove the jammed paper from the printer, then replace the rear access door. 52 HP Photosmart D7300 series 1 Remove the rear access door to clear paper jams. If you cannot remove all jammed paper from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover. 1 Open the paper jam door to clear paper jams in the middle of the printer. Plug the printer back in and turn it on. Error message: Out of paper. Load paper then press OK. Solution Load paper, then touch OK to print again. For paper-loading instructions, see Load your paper. Error message: Unsupported media size. Solution The printer cannot use the size of paper loaded in the paper tray. Touch OK, then load a supported paper size instead. For a list of supported paper sizes, see Printer specifications. HP Photosmart D7300 series User Guide 53 Chapter 7 Error message: Automatic paper sensor failed. Solution The automatic paper sensor is obstructed or damaged. Try moving the printer out of direct sunlight, then touch OK and try printing again. If this does not work, go to www.hp.com/support or contact HP Support. Ink cartridge errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Wrong ink cartridge(s) installed Solution The first time you set up and use your HP Photosmart printer printer, make sure to install the ink cartridges that were shipped with your printer. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly. To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with your HP Photosmart printer printer. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Incorrect ink cartridge Solution The indicated ink cartridge(s) cannot be used after the device has undergone initialization. Replace the ink cartridge(s) with the appropriate ink cartridges for your HP Photosmart printer printer. The cartridge numbers you can use with this printer appear on the back cover of this printed guide. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Replace cartridges soon Solution The indicated ink cartridge(s) are low on ink. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the indicated ink cartridge(s) or touch OK to continue. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Ink cartridge(s) are empty Solution Replace the indicated ink cartridge(s) with new ink cartridge(s). ● If the black ink cartridge is empty, you can continue printing with the other color ink cartridges by selecting that option in the displayed printer screen prompts. ● If a color ink cartridge is empty, you can continue printing with the black ink cartridge by selecting that option in the displayed printer screen prompts. Depending on the status of your print job, you can touch OK to continue. If the HP Photosmart printer printer is in the middle of a print job, press Cancel and restart your print job. 54 HP Photosmart D7300 series Note Text and photo quality will differ from those printed when using all ink cartridges. If the empty ink cartridge(s) are not replaced soon, all printing will stop. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Cannot print Solution The indicated ink cartridge(s) are out of ink. Replace the indicated ink cartridge(s) immediately so that you can resume printing. The HP Photosmart printer printer cannot continue printing until the indicated ink cartridge(s) are replaced. All printing will stop. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Ink cartridge problem Solution The indicated ink cartridge(s) are missing or damaged. Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP Photosmart printer printer, the ink cartridge contacts might need to be cleaned. For more information on replacing ink cartridges, see Insert ink cartridges. For more information on cleaning the ink cartridge contacts, see Care and maintenance. If there are no ink cartridges missing from the HP Photosmart printer printer, and you still receive this message after cleaning the ink cartridge contacts, you will need a replacement ink cartridge. Remove the affected ink cartridge and look at the endof-warranty date on the bottom, in YYYY/MMM/DD format. If it is before the end-ofwarranty date, contact HP Support to obtain a replacement ink cartridge. Error message: Ink expiration near Solution If the current date is near the expiration date, consider replacing the ink cartridge(s) to achieve best print quality. You can continue printing by touching OK. HP cannot guarantee the quality or reliability of expired ink. For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Ink cartridge(s) are expired Solution If the ink cartridge(s) are expired, replace the ink cartridge(s) to achieve best print quality. You can continue printing by touching OK. HP cannot guarantee the quality or reliability of expired ink. For more information on replacing ink cartridges, see Insert ink cartridges. HP Photosmart D7300 series User Guide 55 Chapter 7 Note Each ink cartridge has an expiration date. When you receive an ink expiration message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by selecting OK on the ink expiration message. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Error message: Non-HP ink Solution Replace the indicated ink cartridge(s) or touch OK to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to: www.hp.com/go/anticounterfeit Error message: Original HP ink depleted Solution Replace the indicated ink cartridge(s) or touch OK to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to: www.hp.com/go/anticounterfeit Error message: Scheduled maintenance Solution You must align the printer to ensure excellent print quality. With letter or A4 unused plain white paper in the Main tray, touch OK. The HP Photosmart printer printer aligns the print head, calibrates the printer, and then prints a test page. Recycle or discard the test page. Error message: Calibration error Solution ● If you have color or photo paper loaded in the Main tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into 56 HP Photosmart D7300 series ● the Main tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor or ink cartridge; contact HP Support. The ink cartridge or sensor is defective. Contact HP support. Error message: Print cartridge cradle is stuck Solution Remove any objects that are blocking the print head assembly. To clear the print head assembly 1. Open the top cover, then open the paper jam door. 1 2. 3. 4. Open the paper jam door to clear the print head assembly. Remove any objects that are blocking the print head assembly, including paper and any packing materials. Turn the printer off, then turn it on again. Close the paper jam door and the top cover. Error message: Ink System Failure Solution The print head assembly or the ink delivery system has failed and the HP Photosmart printer printer can no longer print. Turn off the printer, then unplug its power cord. Wait about 10 seconds, then plug it in again. If this does not clear the error message, please contact HP Support. Memory card errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Photo is missing. —OR— Some photos are missing. Solution The printer cannot read the file on the memory card, or one or more files specified for the job are missing from the memory card. Try saving the photos to the HP Photosmart D7300 series User Guide 57 Chapter 7 computer using the digital camera rather than the memory card. If a photo is missing, you may have accidentally deleted the photo from the card. Error message: Card access error. Job was cancelled. Press OK.—OR— File directory structure is corrupted. —OR— Card may be damaged. Job was cancelled. Touch OK. Solution The printer cannot read the data on the memory card and cannot complete any current print jobs. The data may be corrupted or there may be a physical problem with the memory card. ● Save the files to the computer and access them from there. ● If this does not work, use a new memory card or reformat the memory card using the digital camera. Any photos on the memory card will be lost. ● If this does not work, the photo files may be damaged or unreadable. Before you contact HP Support, try another memory card to determine if it is the printer or the memory card that is failing. Error message: Cannot print photos. Solution More than 10 photos specified for a print job may be corrupted, missing, or are an unsupported file type. For information about supported file types, see Printer specifications. ● Save the photos to the computer using the digital camera rather than the memory card. ● Save the files to the computer and print from the computer. ● Print a photo index and reselect photos. For more information, see Printing photos. Error message: Card is password protected. Cannot access card. Solution The printer cannot read the memory card because the card is passwordprotected. Follow these steps: 1. Remove the memory card from the printer. 2. Insert the memory card in the device you originally used to store the password on the memory card. 3. Remove the password from the memory card. 4. Remove the memory card and reinsert it in the printer memory card slot. 5. Try printing again. Error message: Card is locked. Cannot access card. Solution 58 Make sure the lock switch on the card is in the unlocked position. HP Photosmart D7300 series Error message: Card is not fully inserted. Push card in a little more. Solution The printer can detect the memory card but cannot read it. Push the memory card gently into the memory card slot until it stops. For more information, see Insert memory cards. Error message: Use only one (1) card at a time. Please remove a memory card. — OR— Use only one (1) device at a time. Please remove/disconnect a device. Solution The printer has two or more different types of memory cards inserted simultaneously, or a memory card is inserted and a digital camera is connected to the camera port at the same time. Remove memory cards or disconnect the camera until only one card is in the printer or only a camera is connected. Error message: Card was removed. Job was cancelled. Touch OK. Solution You removed a memory card from the printer while it was busy printing a file from the card. Follow these steps: 1. Touch OK. 2. Reinsert the memory card and print the selected photos again. The memory card must remain inserted until the print job is complete. To avoid damage to memory cards in the future, do not remove them from the printer memory card slot while they are being accessed. For more information, see Removing a memory card. Error message: Camera selections (DPOF) file has error. Solution The printer is unable to read a DPOF file due to corrupted data or an error on the memory card. Use the printer control panel to reselect the photos. For more information, see Print photos from a memory card. Error message: Some camera-selected photos are not on card. Solution Some camera-selected photos are missing or have been deleted. Try the following: ● Confirm that you did not accidentally delete the photo from the memory card. ● Reselect the photos again using the digital camera. ● Print a new photo index to see the index numbers associated with each photo. For more information, see Printing photos. Error message: Cannot display this photo. —OR— Cannot display all photos. — OR— Photos are corrupted. Solution The memory card contains image formats the printer does not support, or the files are corrupted. For a list of supported image formats, see Printer specifications. Access photos using the computer. For information about accessing photos through the computer, see Printing from a computer. HP Photosmart D7300 series User Guide 59 Chapter 7 Error message: Unsupported card type. Solution Use your camera to transfer the photos to your computer, and then print from your computer. Error message: Some photo numbers are not on card. Solution Use your camera to transfer the photos to your computer, and then print from your computer. If some photos are still missing, they may have been deleted from the memory card. Computer and connectivity printing errors Before contacting HP Support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Printer memory is full. Job was cancelled. Press OK. Solution The printer encountered a problem when printing photos. Try the following: ● To clear the printer memory, turn the printer off, then turn it on again. ● Print fewer photos at a time. ● Save the photos to the computer and print from there. ● Save the files to the computer using a memory card reader and then print from the computer. Error message: Communication error. Check computer connection. Press OK. — OR— Data was not received. Check computer connection. Press OK to continue. —OR— No response from computer. Solution The printer cannot communicate properly with the computer. The printer software may not be working or a cable may be loose. Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer. If the cable is secure, verify that the printer software is installed. Error message: Camera disconnected during print job. Solution The print job will be cancelled. Reattach the USB cable to the camera and printer and resend the print job. 60 HP Photosmart D7300 series 8 HP support Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart printer. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expert assistance and includes the following features: – Fast access to qualified online support specialists – Software and driver updates for the HP Photosmart printer – Valuable HP Photosmart printer and troubleshooting information for common problems – Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP Photosmart printer 3. For Europe only: Contact your local point of purchase. If the HP Photosmart printer has a hardware failure, you will be asked to bring it back to your local point of purchase. (Service is provided at no charge during the device limited warranty period. After the warranty period, you will be quoted a service charge.) 4. Call HP support. Support options and availability vary by device, country/region, and language. HP support by phone For a list of support phone numbers, see the phone number list on the inside of the front cover. Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the HP Photosmart printer. Be prepared to provide the following information: ● ● ● ● Device model number (located on the label on the front of the device) Device serial number (located on the back or bottom of the device) Messages that appear when the situation occurs Answers to these questions: – Has this situation happened before? – Can you re-create it? – Did you add any new hardware or software to your computer at about the time that this situation began? – Did anything else occur prior to this situation (such as a thunderstorm, device was moved, etc.)? HP Photosmart D7300 series User Guide 61 Chapter 8 After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options. Additional warranty options Extended service plans are available for the printer at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for information about the extended service plans. 62 HP Photosmart D7300 series A Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart Printer Help. For information about viewing the onscreen HP Photosmart Printer Help, see Welcome. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac® OS X 10.3, 10.4, and later Processor Intel® Pentium® II (or equivalent) and higher G3 or greater RAM 64 MB (128 MB recommended) Mac OS X 10.3, 10.4, and later: 128 MB Free disk space 500 MB 150 MB Video display 800 x 600, 16-bit or higher 800 x 600, 16-bit or higher CD-ROM drive 4x 4x Connectivity USB: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional USB: Front and back ports (Mac OS X 10.3, 10.4, and later) PictBridge: using front camera port PictBridge: using front camera port Bluetooth: using optional HP Bluetooth Wireless Adapter Bluetooth: using optional HP Bluetooth Wireless Adapter Microsoft Internet Explorer 5.5 or later — Browser ® Printer specifications Category Specifications Connectivity USB: Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional; Mac OS X 10.3, 10.4, and later Image file formats JPEG Baseline TIFF 24-bit RGB uncompressed interleaved TIFF 24-bit YCbCr uncompressed interleaved TIFF 24-bit RGB packbits interleaved TIFF 8-bit gray uncompressed/packbits HP Photosmart D7300 series User Guide 63 Appendix A (continued) Category Specifications TIFF 8-bit palette color uncompressed/packbits TIFF 1-bit uncompressed/packbits/1D Huffman Video file formats Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 Media specifications Recommended maximum length: 61 cm (24 inch) Recommended maximum paper thickness: 292 µm (11.5 mil) Recommended maximum envelope thickness: 673 µm (26.5 mil) Media sizes supported Supported sizes when printing from a computer 7.6 x 12.7 cm to 22 x 61 cm (3 x 5 inch to 8.5 x 24 inch) Supported sizes when printing from the control panel Metric: A6, A4, 10 x 15 cm (with and without tab); Imperial: 3.5 x 5 inch, 4 x 6 inch (with and without tab), 4 x 12 inch, 5 x 7 inch, 8 x 10 inch, 8.5 x 11 inch; Other: Hagaki and Lsize Media types supported Paper (plain, inkjet, photo, and panoramic photo) Envelopes Transparencies Labels Cards: index, greeting, Hagaki, A6, L-size Iron-on transfers Avery C6611 and C6612 photo sticker paper: 10 x 15 cm (4 x 6 inch), 16 rectangular or oval stickers per page Memory cards CompactFlash Type I and II Microdrive MultiMediaCard Secure Digital Memory Sticks xD-Picture Card Memory card-supported file formats Printing: See Image file formats earlier in this table. Paper tray – media sizes supported Main tray Saving: All file formats 8 x 13 cm to 22 x 61 cm (3 x 5 inch to 8.5 x 24 inch) Photo tray Up to 10 x 15 cm (4 x 6 inch), with or without tab Output tray All supported Main tray and Photo tray sizes Paper tray capacity 64 Main tray HP Photosmart D7300 series (continued) Category Specifications 100 sheets of plain paper 14 envelopes 20–40 cards (depending on thickness) 30 sheets of labels 25 transparencies, iron-on transfers, or photo paper 10 sheets of photo paper Photo tray Output tray 20 sheets of photo paper 50 sheets of plain paper 10 cards or envelopes 25 sheets of labels or iron-on transfers Operating environment Recommended temperature range: 15–30 °C (59-86 °F) Maximum temperature range: 5–40 °C (41-104 °F) Storage temperature range: -40–60 °C (-40-140 °F) Recommended humidity range: 20–80% RH Maximum humidity range: 10–80% RH Physical specifications Height: 16.0 cm (6.30 inch). Width: 44.7 cm (17.6 inch) Depth: 38.5 cm (15.2 inch) Weight: 8.5 kg (18.7 lb). Power consumption Printing, Average: 75 W Printing, Maximum: 94 W Idle: 13.3–16.6 W Power supply model number HP Part # 0957-2105 Power requirement 100–240 VAC (± 10%), 50–60 Hz (± 3 Hz) Ink cartridges HP Yellow Ink Cartridge HP Cyan Ink Cartridge HP Light Cyan Ink Cartridge HP Magenta Ink Cartridge HP Light Magenta Ink Cartridge HP Black Ink Cartridge Note The cartridge numbers you can use with this printer appear on the back cover of this printed guide. If you have already used the printer several times, you can also find the cartridge numbers in the printer software. For more information, see Insert ink cartridges. Print speed (maximum) Black printouts: 32 pages per minute Color printouts: 31 pages per minute HP Photosmart D7300 series User Guide 65 Appendix A (continued) Category Specifications Photos: 14 seconds for each 10 x 15 cm (4 x 6 inch) photo USB support Microsoft Windows 98, 2000 Professional, Me, XP Home, and XP Professional Mac OS X 10.3, 10.4, and later HP recommends using a USB 2.0 full-speed compliant cable 3 meters (10 feet) or less in length. 66 HP Photosmart D7300 series B HP Warranty HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 90 days A. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be interrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. 7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced. 9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance. 10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer. B. Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. C. Limitations of liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and exclusive remedies. 2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. D. Local law 1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. 2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom); b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer HP Photosmart D7300 series User Guide 67 Appendix B 68 HP Photosmart D7300 series Index A accessories 9 accessories, two-sided printing 9 after the support period 62 aligning the printer 41 alignment page 41 alignment, required 56 antique coloration 29 B Bluetooth connecting to printer 23, 33 menu settings 9 wireless printer adapter 9 borderless prints 29 buttons 8 C calling HP support 61 cameras connecting to printer 23, 33 direct-printing 25 PictBridge 25 port 6 printing from 25 care and maintenance 41 cartridges. See ink cartridges cleaning copper-colored contacts 42 print head 42 printer 41 color effects 29 CompactFlash 18 computer connecting to printer 33 printing from 37 saving photos to 35 system requirements 63 control panel 8 D damaged, ink cartridge 55 date and time stamps 29 digital cameras. See cameras Digital Print Order Format 24 documentation, printer 5 DPOF 24 E e-mailing photos 35 energy consumption 2 Energy Star 2 error messages 52 F file formats, supported 19, 63 Frequently asked questions 47 G Getting help 47 H Help 47 Hewlett-Packard Company notices 2 home, screen 9 HP direct-printing digital cameras 25 HP Instant Share 33 HP iPod 34 HP Photosmart Essential 37 HP Photosmart Premier 37 HP Photosmart Share 35, 38 HP Software Update 44 I ink checking level 43 empty 54 replace soon 54 ink cartridges damaged 55 empty 54 expired 55 HP ink depleted 56 incorrect 54 ink level, checking 16 inserting 16 missing 55 HP Photosmart D7300 series User Guide non-HP ink 56 printer alignment 56 replace soon 54 replacing 16 storing 45 testing 43 ink level, checking 16 inserting ink cartridges 16 memory cards 19 J JPEG file formats 19 L layout and photo size lights 8 Load paper 13 loading paper 13 27 M memory cards inserting 19 printing from 23 removing 20 saving photos to a computer 35 supported types 18 Memory Sticks 18 Microdrive 18 missing ink cartridge 55 MPEG-1 file format 19 MultiMediaCard 18 P Paper load 13 paper buying and choosing 13 loading 13 maintaining 13, 45 specifications 63 trays 6 phone support 61 phone support period period for support 61 photos 69 antique coloration 29 cropping 29 date and time stamp 29 e-mailing 35 framing 29 improving quality 28 printing 23 saving to computer 33 sepia tones 29 supported file formats 19 zooming 29 Photosmart Share. See HP Photosmart Share PictBridge cameras 25 placing a call 61 print head cleaning 42 failure 57 stalled 57 print quality changing 23 Printer Specifications 63 printer accessories 9 care and maintenance 41 cleaning 41 connecting 23, 33 documentation 5 error messages 52 home 9 parts 6 specifications 63 storing 45 printer software updating 44 printer software, updating 37 printing from a computer 37 from BlueTooth device 23 from cameras 25 from memory cards 23 from PictBridge camera 23 photos 23 range of photos 23 test page 43 without computer 23 Q quality photo paper 45 photos 28 printing test page 70 Questions and Answers 47 R range printing 23 regulatory notices regulatory model identification number 2 removing memory cards 20 replacing ink cartridges 16 S saving photos to computer Secure Digital 18 sepia tones 29 Sony Memory Sticks. See Memory Sticks Specifications 63 storing ink cartridges 45 photo paper 45 printer 45 support 61 support process 61 system requirements 63 33 T test page 43 TIFF file format 19 transporting printer 9 trays, paper 6 Troubleshooting 47 troubleshooting error messages 52 two-sided printing 9 U USB connection type 33 port 6 specifications 63 V video clip supported file formats 19 X xD-Picture Card 18 43 HP Photosmart D7300 series ">
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Key features
Borderless photo printing
Memory card reader (various formats)
Direct printing from digital cameras (PictBridge)
Photo enhancements (red-eye reduction)
Multiple photo layouts per page
HP Real Life technology
Frequently asked questions
Insert the memory card into the printer's card slot. Use the printer's control panel to select photos and print.
CompactFlash, Memory Sticks, Microdrive, MultiMediaCard, Secure Digital, and xD-Picture Card.
Select the appropriate layout option for borderless printing when choosing your photo and paper size on the printer's screen.
Check the printer's touchscreen display for error messages and follow the instructions.
Yes, if your camera is PictBridge compatible, connect it to the printer's camera port.